After Big Sur update, deleted mail and junk mail disappeared from view

How to re-find and re-install deleted mail and junk mail folders in mail browser. Thank you!

ps: I wrote High Sierra because Big Sur was not available

MacBook Pro 15″, macOS 10.14

Posted on Nov 14, 2020 3:45 AM

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Posted on Nov 14, 2020 9:44 AM

Hey, I was having the same issue and found this thread, hoping for an answer...


Eventually, I figured it out by myself :-)


At the top of the left mailbox list you can see the small title "Favorites".

When you hover over it, there's a + sign that appears:



Click on it and now you can had plenty of "mailboxes" of all kinds.

That's where you can find the "All junk" and "All trash" that you and I were looking for.


hope this helps!.

51 replies

Dec 17, 2020 9:57 AM in response to zoey390

I lost even more emails, had like 25 folders in my inbox. When emptying the trashcan, all those folders, including the emails, was deleted. And of course they were deleted from the mail server as well. Luckily my gaming-PCs were offline, so I could make a fresh backup and restore everything, via Outlook on Windows. After speaking with Apple Support we tried again. Made a fresh account in the Mac and set the mail up again. Same story. What's remarkable is that Outlook works flawless on the Mac, but not Apples Mail-application.

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After Big Sur update, deleted mail and junk mail disappeared from view

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