iPhone 12 Pro Max - Instagram Stories Blurry?

yes! When viewing any videos on stories or posts the quality is terrible! I also noticed this strange anomaly on Snapchat videos as well. Already spoke with T-Mobile about service or possible throttling and on their end, everything is fine. Going from a Samsung s9+ to 12 proMAX this is the only discrepancy that I have with this phone. Hopefully this issue gets fixed soon as there is not much info yet on it.

This is the type of blurriness I’m talking about. Something to note, I’ve already ruled out any internet issues, router issues, or cell phone service issues. I’ve already called t-mobile with no issues from their end. I also have checked all settings on phone and apps, as this happens in SEVERAL apps not just Instagram. I reset my network settings and have rebooted the phone to no avail. Anyone else have any other suggestions?

I wrote to Instagram many times about it now.

There is still no update avalaible even if the iPhone has been released for a while now.

It is very frustrating to not be able to share a post on your stories since it very, and I mean VERY, blurry.

Has anyone figured out anything yet? Or do we just have to wait for Instagram to update the app?

I am having the same problem ! Is there a way to fix it ? I have try everything! Even editing the videos on other apps before posting them as a story ! But the result was worst ! Please if someone Figures out how to fix it, share it with us !! I have iPhone 12

I have the exact same problem! And I can't wrap my head around the fact that it has been an issue since the new phones were launched and nothing has happened ever since? I bought my iphone 12 pro only 10 days ago and I can't believe how bad the quality is on Instagram. Stories are blurred and dull and I feel like only stories from people who use an iPhone 12 as well are looking good. I don't get it. It's so annoying!

Blurry or dull? The black levels on my Instagram stories are completely out of whack, the videos look dull and washed out.

Mine is also weird! Not only is it blurry, but it’s not sized correctly. The top of the image extends too far into the top of my phone

Not sure if you’ll be able to tell by this pic or not though^^

I’m having the exact same issue I’m a photographer trying to share my shared images to my story and they all appears blurry! Really hope they have a quick fix to this! I’m using the iPhone 12 pro max

Here’s the other screenshot of me on my other Instagram account! It’s super HD

I upgraded from an XS Max to a 12 pro max, I’m keeping the xs until this is fixed by either Instagram or Apple

Apple support just links to how to troubleshoot apps. Waiting for either Instagram or Apple to fix it.

Emailed Apple and Instagram, waiting on Instagram to respond since Apple just links you to troubleshoot links.

Me too