My CNN app constantly freezes, rewinds and the picture goes in and out of HD quality.

My CNN app constantly freezes,rewinds and the picture goes in and out of HD quality. This also happens on ESPN but not on many of the other apps. My wi go test says my signal is excellent and should support several devices.


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Posted on Nov 14, 2020 3:09 PM

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1 reply

Nov 22, 2020 10:13 AM in response to 94Humvee

Hi there, 94Humvee.


It appears that the CNN application that you've added to the Apple TV app constantly freezes, rewinds by itself, and the picture goes in and out, and we're glad to help with this.


If an app unexpectedly quits, stops responding, or won’t open - Apple Support -- Even though the application "works", it's not working as expected, and the steps in this article can help.


If this doesn't correct the problem, which device are you using for the Apple TV app, and which operating system is it currently on?


Take care.

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My CNN app constantly freezes, rewinds and the picture goes in and out of HD quality.

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