Unable to restore: Unknown error 9 060E.0000

Has anyone had any help with he above? My iPad is still not connecting for a restore - have tried with two Macs now and to no avail!!

Not sure how to resolve the issue: disabled device and cannot restore it via the suggested steps...

I have had this happen three times now on my 2015 9.7" iPad Pro.

The device becomes unresponsive and does not respond to a hard reset.

Plugging it in to the Mac gives me the message

Your Mac has detected an iPad in recovery mode. You must restore this iPad before it can be used.

Running the restore process, the screen comes on with the apple logo, and the restore process starts, but then it fails with the Unknown error (9) 060E.0000

The first time it happened, was when the battery went flat, I kept trying the hard reset for several days (in desperation) and eventually the iPad Booted.

The second time, the iPad just crashed in when I was using it. Again restore was failing, but after trying restore a few times, and then trying hard reset again a few times, it booted.

The third time was yesterday, I started the update process to 14.3 - battery was less than 50% so I plugged it in and left it updating. When I came back a while later the iPad was unresponsive and did not respond to hard reset.

Again, on trying to restore I got the same error.

1st attempt the iPad didn't respond at all.

2nd attempt the Apple logo showed and the device started to boot.

on the 3rd restore attempt the iPad booted to the login screen, so I quickly unplugged it from the Mac.

The first time it happened I assumed that it needed a new battery so i contacted an official Apple Repair centre here (there are no apple stores in the Czech Republic) but the told me there is no battery service available and all they could do was give me a replacement device under the Apple Exchange program. But the cost of the replacement device is extortionate - more than $600! No way is anyone going to pay that for a 5 year iPad Pro model. The exchange program makes sense if the device is relatively new but not for an older device.

So far, I have been lucky to get my iPad going again each time.

I hope my experience helps others.

Thank you!

As far as I'm concerned I finally was able to restaure my IPad through my MacBook but had to try a good 10 times. Ipasos 14 runs smoothly now but that wasn't a good experience and I also lost all data (unfortunately I had no back up on the Mac).

Same Problem, Mac mini (Late 2014)

After everything is updated on host machine, hold power & home to reset, choose restore, if it won't try another computer or apple cord or port. there is no solution. selling for parts with a 2 year old $1000 machine. xoxo

I had this error a couple of weeks ago, brought it to the genius bar and they told me it needs to go for repair

It’s a failed charging IC chip on the logic board.

Hello,

I got the same error trying to update to 14.2. Did you manage to fix the problem?

Thanks