User profile for user: tushar1403
tushar1403 Author
User level: Level 1
9 points

Error Code:22

I can't install Adobe Creative Cloud Desktop version. It shows Error Code:22. Please help

MacBook Air 13″, macOS 11.0

Posted on Nov 14, 2020 10:09 PM

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User profile for user: MichelleT18
MichelleT18
User level: Community Specialist

Posted on Nov 22, 2020 3:25 PM

Hi Tushar1403,


Thank you for posting in Apple Support Communities! Sounds like you're getting an error when trying to install Adobe Creative Cloud Desktop on your Mac. You'll want to make sure the version of Adobe creative cloud is compatible with the version of macOS you have installed. Also, check out these steps from Adobe that may help: "Case-sensitive drives not supported" or similar install error | macOS.


Also, install any updates that may be available for your Mac: How to update the software on your Mac


Hope that helps!

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User profile for user: MichelleT18
MichelleT18
User level: Community Specialist

Nov 22, 2020 3:25 PM in response to tushar1403

Hi Tushar1403,


Thank you for posting in Apple Support Communities! Sounds like you're getting an error when trying to install Adobe Creative Cloud Desktop on your Mac. You'll want to make sure the version of Adobe creative cloud is compatible with the version of macOS you have installed. Also, check out these steps from Adobe that may help: "Case-sensitive drives not supported" or similar install error | macOS.


Also, install any updates that may be available for your Mac: How to update the software on your Mac


Hope that helps!

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Error Code:22

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