macOS Big Sur Font Bug ?

Hello

I updated to Big Sur yesterday. Now I cannot read most websites and a lot of email. Cannot figure out why.

I looked at the webpage source code and it's should these fonts could be:

font-family: "Trebuchet MS", Arial, Helvetica, sans-serif;

font-family:Georgia, "Times New Roman", Times, serif;

I have these fonts active on my Mac Pro.

Here are the two sites I have screen shots of.

https://www.acx.com

https://www.html.am/templates/downloads/bryantsmith/asubtlegreen/

Any assistance is appreciated. Thank you.

Cooch

edguzz wrote:

I can't find in Applications the Font Book on My MacBook Air with BigSur OS Have to install some personal fonts to work

To install fonts you just double click on the font file and then click on the "install" button.

I'm having the SAME issue with the ??? in my email, safari and other applications. First, SUPPORT asked me to go through the Font Book Checks. I don't use Font Book (because it's garbage) but I did a Validate Fonts and Restore Standard Fonts which did not fix the issue. Then I was told to Boot in Safe Mode and run Disk Repair (no issues) and finally told to REINSTALL the Operating System. None of these things fixed the issue. Now, Suitcase Fusion is being blamed because it has not pushed an update for Big Sur yet although the issue happens without it even running. It was FINE before Big Sur. This is clearly a DEVELOPMENT ISSUE pertaining to the OS itself.

Hello Tom

Thank you for your response. This was helpful for about five minutes. I followed the steps, restarted and the webpages and mail has the proper text. Five minutes later, the ????? were back.

I did it again, and it worked again for five minutes.

Very odd...

Cooch

Apple first said it was an issue with my download of the Big Sur OS. I redownloaded/installed it. No fix. then they blamed the issue on me running Extensis Suitcase and that it wasn't compatible with Big Sur. They have since released an update for compatibility. The problem still persists. This is an APPLE issue.

Yep. I had all sorts of Font issues on Catalina that I did attribute to Suitcase Fusion and my solution was to put all my 'permanently activated' suitcase fonts into my User Fonts Folder and my Suitcase use was kept to a bare minimum. Everything was working great. Upgrade to Big Sur and now many of those fonts in my User Fonts Folder do not activate (most of them are oblique variations, but at least one common font - Helvetica Narrow - no longer works. At least one web page had displayed the question marks. I cleared font caches and verified fonts, etc... Big Sur has been a font cluster-f.

Try Applications > Font Book > File > Restore Standard Fonts and restart

I can't find in Applications the Font Book on My MacBook Air with BigSur OS Have to install some personal fonts to work

I found this article which helped...

https://help.extensis.com/hc/en-us/articles/360007226654