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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Contacts on my Mac even with the new Big Sur OS are still very unstable. I can enter the name, usually, but when I move to phone number or email, it disappears. Contacts on Mac has been this way for months.
iMac Pro
Mick is clearly right. While I always appreciate efforts to help isolate and work around problems, with no offense intended, the suggested fix above reeks of throwing a series of untargeted help-desk steps at a problem that is a clear bug. (Oh, Mick, please first make sure your computer is turned on, and check this article if you are having trouble with that step: https://support.apple.com/guide/mac-help/if-your-mac-doesnt-turn-on-mchlp2582/11.0/mac/11.0)
The value in these boards is two-fold: a) to receive advice and suggestions on how your particular issue might be fixed, if/when it is a unique problem, and b) to receive confirmation when your problem is not unique, which is very useful in determining whether or not what you're dealing with is due to your own specific configuration and use scenario, or instead due to a widespread software bug that will likely ultimately need to be fixed by Apple.
In no sane world should adding a contact to a group involve creating a new user account.
Mick is clearly right. While I always appreciate efforts to help isolate and work around problems, with no offense intended, the suggested fix above reeks of throwing a series of untargeted help-desk steps at a problem that is a clear bug. (Oh, Mick, please first make sure your computer is turned on, and check this article if you are having trouble with that step: https://support.apple.com/guide/mac-help/if-your-mac-doesnt-turn-on-mchlp2582/11.0/mac/11.0)
The value in these boards is two-fold: a) to receive advice and suggestions on how your particular issue might be fixed, if/when it is a unique problem, and b) to receive confirmation when your problem is not unique, which is very useful in determining whether or not what you're dealing with is due to your own specific configuration and use scenario, or instead due to a widespread software bug that will likely ultimately need to be fixed by Apple.
In no sane world should adding a contact to a group involve creating a new user account.
Mick,
I don't have a solution for you, but I've just really started looking at my contacts in Big Sur for the first time, and yeah, I can simply confirm that things are not right. And, by "not right", I mean not working a way that almost certainly won't be fixed by having someone post some link to a tangentially-related Apple knowledge base article, as so many people on these Apple Discussion boards are wont to do. In short, I believe it's a bug that Apple needs to fix.
My experience is exactly what you posted in the header.
Hi MickLead,
Thanks for reaching out here in the Apple Support Communities. We see that you're having an issue with adding contacts on your Mac, and we're glad to take a look with you.
Let's first take a look to see if which type of account you are using to add the contacts, since different internet accounts can all have different Contacts account.
For example, if this is happening while trying to add someone while using one Contacts account, try switching to a different account, and see if the issue still happens.
This explains about the different accounts:
Add contacts from iCloud, Google, and more to Contacts on Mac - Apple Support
Let us know what happens.
Take Care.
Hi MickLead,
Since this is happening with any contact you try to enter, let's try to isolate this a little more.
Create a new administrative user, and test to see if this happens there. This link explains how to set up a new user: Set up users, guests, and groups on Mac - Apple Support
Let us know what happens.
I'm simply trying to add a new contact in Apple Contacts on my Mac. In doing so, the contact will simply disappear. I've found that I can only add a new contact to Contacts on my iPhone or iPad. It's been that way for several months as new updates to IOS have come out. However the problem persists.
Thank you! :)
Thanks, but since I'm not alone with this issue, I do think it needs to be addressed by Apple. I've tried many recommended fixes and the same issues persist.
I have trouble adding a new contact or moving a contact to a group on my Mac.
