Activation Lock issues for acquired used ipad.

Activation Lock issues for acquired used iPad Pro. Model 1673. I bought the iPad from a used phone and Tablet dealer, used it for a month, went for update. The next thing is another iCloud and password (Activation Lock)

Please what can I do, I have every details of purchase, taking it back to where I bought will cost more than the cost of the ipad its self.

Please I will appreciate your response.

Thanks.

Posted on Nov 15, 2020 8:13 AM

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Question marked as Top-ranking reply

Posted on Nov 15, 2020 8:14 AM

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


The All Too Common SAD Reality of Buying … - Apple Community

1 reply
Question marked as Top-ranking reply

Nov 15, 2020 8:14 AM in response to Inyama

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


The All Too Common SAD Reality of Buying … - Apple Community

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Activation Lock issues for acquired used ipad.

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