Time Machine not working with Big Sur

time machine not working with big sur



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Posted on Nov 15, 2020 9:04 AM

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Posted on Feb 1, 2021 8:01 PM

I've been fighting with this for months, and finally found the cause (at least in my case): I'm running Sophos anti-virus, and this is a known incompatibility with their software and Big Sur which they have documented:


https://support.home.sophos.com/hc/en-us/articles/360051251412-Support-for-macOS-11-Big-Sur-


Here is the full description of the problem from their website:


"Time Machine backups to NETWORK locations (Time Capsule, NAS) are currently failing when Sophos Home is installed on Big Sur macOS 11 - Users will see a message reading "Time Machine couldn't complete the backup - The disk is already in use" This does NOT affect local backups, or backups to external devices/drives. 

This issue is currently under investigation by our development team. As a workaround, run the backup in Safe mode or use an external device to backup to. We expect this issue to be resolved by March of 2021."


I got a different error message (several of them, in fact), but otherwise this matched my problem description. In order to solve this, I had to completely uninstall Sophos. Disabling it wasn't enough. Hopefully they get it worked out, but in the meantime, I'd rather have backups than anti-virus (I'll experiment with other AV solutions).


Hopefully this helps someone else!

79 replies

Nov 15, 2020 12:56 PM in response to tbirdvet

this is interesting..... I tried to copy files to the AFPS Time Machine Volume and could not... Here's why:

..Note: The entire APFS disk is reserved for Time Machine backups. If you want to store files other than the Time Machine backup on the same physical device, use Disk Utility to create an additional APFS volume on the disk. The two volumes then share the available space.

I did that and now have two logical volumes. Works fine.

Nov 15, 2020 2:02 PM in response to onetoone

onetoone wrote:

most backup drives are portable so this ability allows you to put a few files on the drive and take the drive with you,, anywhere. not really meant to be used an extension of external storage, just a temporary convenience.. of course a thumb drive gives the same ability.

First, I don't know if "most" drives are portable. But the fact remains, if you take a portable drive with you that has a Time Machine backup and data and it fails, wherever it happens to be located, you lose both the backup and the data.

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Time Machine not working with Big Sur

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