HomePod stuck on ‘Configuring’
Spend a few hours today and yesterday trying to set up a HomePod. We’ve already got 4 throughout the house that work fine, including one other I set up yesterday as well without issues. For some reason, this one keeps getting stuck on ‘Configuring’, which prevents me from using it fully.
I’ve already tried several things I found online:
- Restarting and Resetting it
- Adding it after switching off all other devices (Apple TVs, HomePods) that are logged in on my Apple ID (except the device I’m the HomePod with)
- Setting it up with my iPad instead of my iPhone
- Creating a new home and adding it there
The only thing that does work is if I create a new home on my wife’s phone and add it there. It spends just a minute ‘Configuring’ and then works as expected. This is using her Apple ID. This was also the only way to update the OS (it came with 11.2.5 and is now on 14.2 using this method). But once I remove the HomePod from my wife’s fake home and try adding it back to our actual home (this has to be done under my Apple ID, as only the owner of the Apple Home can add HomePods), it again gets stuck on Configuring.
So the HomePod hardware and software are OK, our network is OK, other hubs aren’t interfering - it’s something in my Apple account maybe? As I live in a country where the HomePod hasn’t launched, I probably won’t be able to get Apple Support to help. You guys have any tips of what else I could try?
HomePod, 14
