Outgoing mail

Boot into Safe Mode by booting with the Shift key held down and check there to see if the problem persists.  Reboot normally and test again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files

Warrren Anderson wrote:

Mail 14.0 is FUBAR. Earth to Apple, Earth to Apple - come in Apple.

Apple isn't here, Apple isn't here.

We are users like you. Try reading this then post again:

https://discussions.apple.com/docs/DOC-5931

Download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.

Copy the report

and use the Additional Text button to include the report in your reply.

IMPORTANT:

Before running Etrecheck assign Full Disk Access to Etrecheck in the Etrecheck's Privacy preference pane so that it can get additional information from the Console and log files for the report:

Also click and read the About info to further permit full disk access.

Then we can examine the report and see if we can determine what might be causing the problem.

EtreCheck version: 5.6.4 (5222)

Report generated: 2020-11-20 21:30:07

Download EtreCheck from https://etrecheck.com

Runtime: 7:59

Performance: Below Average

Sandbox: Enabled

Full drive access: Enabled

Problem: Apps are crashing

Major Issues: None

Minor Issues:

    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.

    Low performance - EtreCheck report took an unusually long time to run.

Hardware Information:

    iMac (21.5-inch, 2017)

    iMac Model: iMac18,1

    2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core

    8 GB RAM - Upgradeable by an Apple Authorized Service Provider

        BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2133

        BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2133

Video Information:

    Intel Iris Plus Graphics 640 - VRAM: 1536 MB

        iMac 1920 x 1080

Drives:

    disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM)

    Internal SATA 3 Gigabit Serial ATA

        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

        disk0s2 [APFS Container] 999.86 GB

            disk1 [APFS Virtual drive] 999.86 GB (Shared by 7 volumes)

                disk1s1 - M************* - Data (APFS) [APFS Virtual drive] (Shared - 70.25 GB used)

                disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 288 MB used)

                disk1s3 - Recovery (APFS) [Recovery] (Shared)

                disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used)

                disk1s5s1 - M***********D (APFS) (Shared - 14.94 GB used)

                disk1s5 - M***********D (APFS) [Fusion Drive] (Shared)

                    disk1s5s1 - M***********D (APFS) (Shared - 14.94 GB used)

                disk1s6 - U****e (APFS) (Shared - 520 KB used)

  disk2 - WD My Passport 25E3 2.00 TB

    External USB 5 Gbit/s USB

        disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

        disk2s2 - M*****************c (Journaled HFS+) 2.00 TB (967.68 GB used)

Mounted Volumes:

    disk1s1 - M************* - Data [APFS Virtual drive]

        999.86 GB (Shared - 70.25 GB used, 923.68 GB available, 909.23 GB free)

        APFS

        Mount point: /System/Volumes/Data

    disk1s2 - Preboot [APFS Preboot]

        999.86 GB (Shared - 288 MB used, 909.23 GB free)

        APFS

        Mount point: /System/Volumes/Preboot

    disk1s4 - VM [APFS VM]

        999.86 GB (Shared - 4.30 GB used, 909.23 GB free)

        APFS

        Mount point: /System/Volumes/VM

    disk1s5s1 - M***********D

        999.86 GB (Shared - 14.94 GB used, 923.68 GB available, 909.23 GB free)

        APFS

        Mount point: /

        Read-only: Yes

    disk1s6 - U****e

        999.86 GB (Shared - 520 KB used, 909.23 GB free)

        APFS

        Mount point: /System/Volumes/U****e

    disk2s2 - M*****************c

        2.00 TB (967.68 GB used, 1.03 TB free)

        Journaled HFS+

        Mount point: /Volumes/M*****************c

    disk3s3 - T*********d

        217 MB (213 MB used, 4 MB free)

        Mac OS Extended

        Disk Image

        Mount point: /Volumes/T*********d

        Owners enabled: No

        Read-only: Yes

Network:

    Interface en0: Ethernet

    Interface en1: Wi-Fi

        802.11 a/b/g/n/ac

    Interface en4: Bluetooth PAN

    Interface bridge0: Thunderbolt Bridge

System Software:

    macOS Big Sur 11.0.1 (20B29)

    Time since boot: About a day

Notifications:

    Thunderbird.app

        one notification

Security:

    Gatekeeper: Enabled

    System Integrity Protection: Enabled

    Antivirus software: Apple and Malwarebytes

System Launch Agents:

    [Not Loaded] 17 Apple tasks

    [Loaded] 168 Apple tasks

    [Running] 147 Apple tasks

System Launch Daemons:

    [Not Loaded] 38 Apple tasks

    [Loaded] 176 Apple tasks

    [Running] 147 Apple tasks

Launch Agents:

    [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-10-15)

    [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-10-08)

    [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-11-10)

Launch Daemons:

    [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-11-06)

    [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-10-15)

    [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-08)

    [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-08)

    [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-11-10)

    [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-09-14)

    [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-08)

User Launch Agents:

    [Running] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-19)

    [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-19)

    [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-10-12)

    [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-10-12)

User Login Items:

    [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-10-08)

        Modern Login Item

        /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

    [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-10-08)

        Modern Login Item

        /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

Backup:

    Auto backup: Yes

    Volumes being backed up:

        M***********D: Disk size: 999.86 GB - Disk used: 90.64 GB

    Destinations:

        M*****************c [Local] (Last used)

            Total size: 2.00 TB

            Total number of backups: 56

            Oldest backup: 2017-11-13 02:18:55

            Last backup: 2020-11-20 20:49:37

Mail 14.0 is FUBAR. Earth to Apple, Earth to Apple - come in Apple.

Outgoing mail spasms, on and off. It can't be controlled and I have had to quit mail. Is help on the way, please?

No. A couple of emails went out properly. Then disaster.

Hi. I am not able to see where the additional text button is located. Sorry.

How about telling us what your problem was and how Apple fixed it so others with the same problem can benefit.