Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Big Sur Email Problem

Upgraded to Big Sur. Mail All Trash has disappeared. In fact most of the "All" folders are not installed. My email sidebar is not sorted into an "All" section and an "On My Mac" section. The sorted "All" folders exist on my Time Machine. Specifically, the All Trash exists on my Time Machine with two subfolders: "freds101" and "On My Mac". The lost emails exist in "freds101", but there is no "freds101" in my sidebar. When I delete an email it does not show up in Trash (probably goes to "freds101 folder, wherever that is). In the "Accounts" section, my email is set that deleted emails go to Trash and that Trash is never emptied. Please help me get Mail functioning normally.

Posted on Nov 15, 2020 1:03 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 16, 2020 6:34 AM

I found this solution in another thread...


Hover your mouse over the "favorites" line in the sidebar. A small "+" sign will appear on the right.

Click on the plus sign. An "Add Favorite" dialog will appear.

The dropdown menu list will have all the "All" folders to place back in the sidebar.


Hope this helps.


7 replies
Question marked as Top-ranking reply

Nov 16, 2020 6:34 AM in response to FredS101

I found this solution in another thread...


Hover your mouse over the "favorites" line in the sidebar. A small "+" sign will appear on the right.

Click on the plus sign. An "Add Favorite" dialog will appear.

The dropdown menu list will have all the "All" folders to place back in the sidebar.


Hope this helps.


Big Sur Email Problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.