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I updated my Macbook Air (2015) to Big Sur OS. Since then, when I delete an email, it doesn't go to my trash folder so I cannot find or recover any deleted emails. Have checked my preferences and it's set up for deleted mails to go to trash. Any ideas?
Thanks!
MacBook Air 13″, 10.11
I figured out that it's going to my user account trash, which is different than my "on my mac" trash. However, I would like to have the user account trash as my default. Otherwise I have to use the search function to find my user account trash folder. I can't find a way to change this in preferences.
That is not the case for me. I can't find my deleted e-mails anywhere. I called Apple support and they have given me no answer. Very frustrating. I know every time I upgrade to a new version on my MacBook Air there are always some fixes sent shortly afterwards. It even affected a program I have DVO Cook'n and they say only Apple can fix it. Not sure how true that is so I'm going to cancel my DVO Cook'n support that I pay $9.95 month for.
I was able to add "all trash" folder by selecting hovering over "Favorites" in the mail sidebar and selecting +. Trash shows up as option to add to your sidebar, and that's where I found my deleted mails. Hope that works for you.
Thank you Leeroy14. Don't know what the Apple support couldn't tell me that.
now I lost all my favorites mailboxes
big-sur upgrade causing a problem with mail
