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big-sur upgrade causing a problem with mail

I updated my Macbook Air (2015) to Big Sur OS. Since then, when I delete an email, it doesn't go to my trash folder so I cannot find or recover any deleted emails. Have checked my preferences and it's set up for deleted mails to go to trash. Any ideas?

Thanks!

MacBook Air 13″, 10.11

Posted on Nov 19, 2020 7:45 PM

Reply
5 replies

Dec 6, 2020 7:42 AM in response to Leeroy14

That is not the case for me. I can't find my deleted e-mails anywhere. I called Apple support and they have given me no answer. Very frustrating. I know every time I upgrade to a new version on my MacBook Air there are always some fixes sent shortly afterwards. It even affected a program I have DVO Cook'n and they say only Apple can fix it. Not sure how true that is so I'm going to cancel my DVO Cook'n support that I pay $9.95 month for.


big-sur upgrade causing a problem with mail

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