Deleted emails not appearing in bin - MacOS Big Sur

We got the following advice from an Apple Support online chat and it worked for us. In Mail go to Favourites at the top of the sidebar, click the + sign in the circle and you should get a new window that says "Add Favourite". Use the drop down menu to add "All Bins" or "All Trash" (it may vary according to region). Click OK and this should solve the problem. All past and future deleted e-mails should now appear in this new folder.

Found a QUICK solution : Drag and Drop the "Bin" icon around, it seemed to have reset the mailbox and i can now see recent deleted emails.

This was for IMAP Inbox. Sent Folder worked as normal. I think some IMAP providers run "Trash" not "Bin" as the folder term and it trips Apple Mail out.

After upgrading to Big Sur I had the same problem: The "All Bins" item had disappeared from my "Favourites" list.

By clicking the (+) next to the "Favourites" header an "Add Favourite" menu appears where you can select a "Mailbox to add". Just select "All Bins" and the item will be back in the "Favourites" list.

I had the same problem. I changed the mailbox name to "All trash" and suddenly the trash emails appeared. There was nothing in the mailbox named "trash".

First up make sure the Favourites Bar is visible.

To the right of "Favourites" press the + icon. In the "Add Favourite" dialog box use arrow icon and select the folder/s you want. In my case, being in Australia, I selected both "All Rubbish" - deleted emails and "All Junk" - junk emails. When you do this they appear under favourites. If you have more than 1 account like I do they appear as sub folders.

PS Other members are saying to select "All Bins" - maybe this is USA?

So now I have All Inboxes, All Sent, All Junk, All Rubbish & All Drafts with sub folders.

Hope this helps. Stay safe everyone.

As far as I am aware the disappearing folders only happens with Big Sur. I had no problems with previous versions

You may like to try the solution I and others have suggested. That is click on the + symbol next to Favorites on the side bar. Then from the dialog box select folders you need.

As for your emails going to the trash you need to check your preferences: 1. see if you have any Rules that block senders. 2. look at Junk Mail settings and exempt filtering from your contacts.

Hope this helps.

I've since found that if you use "move to" and then select the bin, it does show in the bin afterwards.

But normally, this would just have needed deleting to end up in the bin, as opposed to moving it specifically to that folder.

Not too helpful, I know - but so far the only way I've found to make things "seem" like normal!

Until I saw this page, I'd assumed it had somehow defaulted to deleting items entirely, upon deleting.

LuckyBag

On my mac I had to add a favorite called "All Rubbish" to see deleted items in my 6 accounts. The same applied for "All Junk".

Why I don't know.

Hi there, I have exactly the same thing happening since up-dating to Big Sur.

From reading your message above, I've just realised that I too can find them in mail by using the search - but clicking the bin in the side-bar, displays no messages at all.

I've no idea where those deleted items are actually stored though - as the bin just appears to be empty!

Did you find any method of making the bin act as it always did before?

I just can't seem to fathom this out!

Thank you.

Thanks, JohnDoe0007.

I'm buried in a pile of chaos at the moment, but I'll definitely try this later on!

"I think you can delete the envelope folders and get Mail to regenerate them." sounds slightly beyond me right now - but I shall be looking this up too!

And thanks for your help on this!