Photobooth unable to use camera

Hey everyone,


I recently upgraded my MacBook (2017) to MacOS Big Sur 11.0.1

Everything is working perfectly fine except for Photo Booth. My camera works fine in other applications such as Microsoft teams, but it doesn't work in Photo Booth for some reason.

In the app, it shows a black screen and the take picture button is unable to be pressed. However, there is still a green light next to my webcam. All my privacy settings allow Photo Booth to use the camera and this only occurred after I updated my mac.


(red bar was added by me)


Are there any fixes to this problem?


Thanks,

Bilal

MacBook

Posted on Nov 15, 2020 8:32 PM

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Question marked as Top-ranking reply

Posted on Feb 1, 2021 9:24 PM

Update:


This problem was fixed for me until yesterday. I tried the established solution and it worked again!

For those of you not understanding the solution from the thread, here it is:

  1. Quit photobooth (I'm not sure if this is necessary)
  2. Locate to the applications folder and find Photobooth
  3. Right-click on the icon and press "duplicate"
  4. Check if the copy works (it should work)
  5. Quit the copy, move it to the trash and now open the original app... it should be working fine now


If this doesn't work for you, I apologize. Try contacting Apple or refer to the solutions in the thread below.

44 replies

Jan 28, 2021 11:17 AM in response to blochamok

This thread seems to have originated around Nov 15, 2020. In trying to track down the problem, I had Apple "support" on the line for about 1:30 total. No help or explanations, seemed totally unclear about issue (which must have originated with the BigS OS). When I finally found the solution of "subbing" the app-copy for the original, I recontacted Apple and gave them a detailed description of the fix. He sounded quite surprised, and promised me he would push it up the ladder of tech support for a permanent fix. So here we are at the end of January 2021, no response from Apple. They must have some really BIG problems to fix with this OS, since we don't rate even a response.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Photobooth unable to use camera

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