Stuck at lock screen, macOS Big Sur
Sometimes I'm unable to login once my macbook is locked: after i enter a correct password and hit Enter all the elements on the screen become disabled (see the screenshot).
MacBook Pro (Retina, 15-inch, Mid 2014)
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User profile for user:
merlinapple
User level:
Community Specialist
Hello mennanov,
It sounds like you're experiencing some issues with your MacBook freezing. We will be happy to help.
Let's try a few steps that may help you get this working as expected:
- Shutdown the computer, wait 30 seconds, restart the computer.
- Disconnect all third-party peripherals.
Try the following steps one at a time to see if they help:
If this doesn't help, let us know. We're standing by.