I just updated the big sur with te latest version. Now I cannot login to iMessage and Facetime. The ID and password are definately correct. It shows nothing. No error and no any other response except asking you login again and again. Is is a new bug or is there any error on my account? By the way, I can use iMessage on my iphone 12 pro and my ipad.
MacBook Pro with Touch Bar
I had this same problem on my kids' accounts. On 1 computer with 2 kids and 2 adults the kids' accounts both failed and both of the adults' accounts worked. I called apple support and it turns out that the kids accounts were "blocked" from signing in. Apple lifted the block and now they are able to log in.
I had this same problem on my kids' accounts. On 1 computer with 2 kids and 2 adults the kids' accounts both failed and both of the adults' accounts worked. I called apple support and it turns out that the kids accounts were "blocked" from signing in. Apple lifted the block and now they are able to log in.
The most efficient way is to contact apple online supporters. I got a remote assistance and they maybe reset the account status. After I restarting my Mac, I can normly login to the iMessage and also received a new confirmation that shows my Apple ID can be used for Mac iMessage. Therefore, the issue is solved. Hope it can help others. :P
I had the same issue, i had to delete my existing keychain access and certificate of developer from keychain access then finally my mac got stable.
Solution is call apple support, they said my account had some block.
I am glad to hear others are having this issue. Sure wish someone at Apple Support would follow this thread. I contacted Apple Support and their answer was to reinstall the OS. What are we using Windows now? LOL.
But seriously, I can log into the account on a new user on the machine, so not sure why a blockage by Apple would cause this. I will try contacting them again and see if I can get a better answer.
ao217 wrote:
I've tried these methods and they don't work for me. Thank you for your help. :)
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
ao217 wrote:
I just updated the big sur with te latest version. Now I cannot login to iMessage and Facetime. The ID and password are definately correct. It shows nothing. No error and no any other response except asking you login again and again. Is is a new bug or is there any error on my account? By the way, I can use iMessage on my iphone 12 pro and my ipad.
If you can't send or receive messages on your Mac - Apple ...
If you can't sign in to your iMessage account or FaceTime on ...
I've tried these methods and they don't work for me. Thank you for your help. :)
You are not alone, this is a problem many experience and so far there is no sulution.
Big Sur keeps on giving. It's 31 December 2020 and the Mac appstore keeps asking for me for the same password again and again even though it's correct.
After updating Big Sur, I cannot login to iMessage on my macbook pro
