I have a MacBook Pro 2016 model running Big Sur.
I'm trying to connect my HP F4235 All-In-One printer/scanner to it and its recognizes its connection, but I can't find the drivers for it. I even download this package (https://support.apple.com/kb/DL1888)
Once I double click the pkg file to install the drivers I get the error message "This volume does not meet the requirements for this update." Is there any way to fix this and make things work again?
MacBook
Noting what else I tried, just for the record.
This is a workaround
You can now add this printer as normal, just choose the shared printer from the list, it should just show up on its own and the click the add button. Some formal steps: https://support.apple.com/guide/mac-help/share-your-printer-on-mac-mchlp2424/mac
By sharing the printer I was able to get access to the printer's features, the magically become available because Mac mini exposes them to the Big Sur computer.
I realize that this is not ideal but the Mac mini is on 24/7 because it acts as an FTP server so in my case it's not a problem but for others it might not be the ideal workaround.
… I will try more things and post if worthwhile.
Noting what else I tried, just for the record.
This is a workaround
You can now add this printer as normal, just choose the shared printer from the list, it should just show up on its own and the click the add button. Some formal steps: https://support.apple.com/guide/mac-help/share-your-printer-on-mac-mchlp2424/mac
By sharing the printer I was able to get access to the printer's features, the magically become available because Mac mini exposes them to the Big Sur computer.
I realize that this is not ideal but the Mac mini is on 24/7 because it acts as an FTP server so in my case it's not a problem but for others it might not be the ideal workaround.
… I will try more things and post if worthwhile.
After much angst, I used “Pacifist” to install the v5.1 driver files in their “default locations”. My printer and scanner now work as before.
As you are about to commit to the Install, there is a change destination button. Generally that should be the boot drive.
Click that button and check:
¿Is it choosing the correct drive?
¿do you have enough free space on the drive? (requires just under 1GB)
This is the HP article describing how to fix recent printer issues. Importantly, it suggests you need to Un-install both your Printer Queues AND the HP Printer software, suing their un-Installer.
" The Apple way" (which you should try first) is that you attempt to "Add-A-Printer", and it finds and downloads the Drivers for you.
Are you running Big Sur?
Like the others, I am unable to even select a destination. I believe the installer is doing a check for macOS version and likely blocks install on macOS 11.
Use this HP support article to run HP UN-Installer, then follow on with the rest of their instructions to get them back:
.
You have to go into the Security and Privacy options in your settings window (MacOS, not Safari) and allow the app. That should allow you to run the .pkg file
Same here. The solution above doesn't help at all. I uninstall everything from the Printers section of System Preferences. I download the HP Drivers 5.1 pkg file from Apple and it won't open on my Macbook with that same error message of "This volume does not meet..." I try older pkg files and once opened, the installer app has a circle with a slash on it saying its incompatible. I go to the HP site to find my Deskjet F4200 All-In-One series drivers and it doesn't have them. I'm stuck.
Also, I'm not experiencing the "this will damage your computer" message because nothing is even installing.
Thanks for the link, but this is the exact file I have downloaded multiple times and it fails to work. I still get the message of "This volume does not meet the requirements for this update." This is the debacle I get every time.
I don't have a clue.
I used the download link, double-clciked the resulting .dmg, started the installer, and agreed to the end-user license agreement, and it wanted to Install and offered me the button to change destination drive.
I briefly got excited when I saw a new a new drivers package on HP.com with an updated datestamp of a few days ago (but still version 5.1). The previous datestamp was late October.
However, my excitement quickly faded once I tried to install it.
Hi,
The problem is that you downloaded the incompatible Big Sur installation file. After an extensive search, I have found a link to download the installation package directly from HP (released on 11/20/2020)
Paste the link to Safari (it then will ask you to open in Firefox)
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/
Then download "HewlettPackardPrinterDrivers.pkg"
I was able to install the driver in Big Sur and successfully added my old Photosmart C4380 printer.
Hi,
When I try to download the file from the FTP site, it keeps bombing out with the error:
"The Finder can’t complete the operation because some data in “HewlettPackardPrinterDrivers.pkg” can’t be read or written.
(Error code -36)"
Is it just a matter of keeping trying, or is anyone else having the same issue?
Thanks.
After two days of trying to resolve the problem this solution worked perfectly! I did have to allow the HP installer to run in the Security and Privacy settings.
Thank you so much. My DeskJet 9800 is now working again with no security errors!
I have Big Sur v11.1 and just downloaded the package recommended in this thread. When I try to open HewlettPackardPrinterDrivers.pkg I get the attached message about it being unable to be opened. Don't see any way around it and now my HP1102w printer is USELESS. Does anyone have any advice?
HP Printer Drivers not installing
