HP Printer Drivers not installing

Noting what else I tried, just for the record.

This is a workaround

1. Moved the HP folder from /Library/Printers/ to the trash on the Big Sur machine (I can't print using the HP drivers from the Big Sur Mac anyway, only with a generic driver)
2. I setup a Mac mini running High Sierra with the printer that doesn't work in Big Sur
3. I chose to use Printer Sharing to share the printer with everyone on the network. Formal steps, https://support.apple.com/guide/mac-help/share-your-printer-on-mac-mchlp2424/11.0/mac/11.0

You can now add this printer as normal, just choose the shared printer from the list, it should just show up on its own and the click the add button. Some formal steps: https://support.apple.com/guide/mac-help/share-your-printer-on-mac-mchlp2424/mac

By sharing the printer I was able to get access to the printer's features, the magically become available because Mac mini exposes them to the Big Sur computer.

I realize that this is not ideal but the Mac mini is on 24/7 because it acts as an FTP server so in my case it's not a problem but for others it might not be the ideal workaround.

… I will try more things and post if worthwhile.

Hi,

The problem is that you downloaded the incompatible Big Sur installation file. After an extensive search, I have found a link to download the installation package directly from HP (released on 11/20/2020)

Paste the link to Safari (it then will ask you to open in Firefox)

ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/

Then download "HewlettPackardPrinterDrivers.pkg"

I was able to install the driver in Big Sur and successfully added my old Photosmart C4380 printer.

scottsteg wrote:

I have a MacBook Pro 2016 model running Big Sur.

I'm trying to connect my HP F4235 All-In-One printer/scanner to it and its recognizes its connection, but I can't find the drivers for it. I even download this package (https://support.apple.com/kb/DL1888)

Once I double click the pkg file to install the drivers I get the error message "This volume does not meet the requirements for this update." Is there any way to fix this and make things work again?

Remove jobs in the printer queue.

Remove the printer from the list

>Printer and Scanner

add it back in, reboot if necessary.

Official Apple HT Published Date: November 06, 2020

HP's security certificate has expired.

* If your HP printer doesn't work and you see a warning that HP software '...will damage your computer' https://support.apple.com/en-us/HT211921

—

Hi Grant

Thanks for chiming in but I have about 60GB, maybe a little less on the MacBook Air. The issue is with Big Sur not earlier version.

I am sure that I am not alone when I say this. The affected printer drivers worked before the Big Sur upgrade. They stopped working as a result of Big Sur, I think Apple (I have no actual evidence) has double down on security and/or parts of the installer are not compatible with Big Sur.

As it was, the first time I chose to Print I immediately confronted a Mac OS security message (something about a Postcript and a PDF issue) and was guided to an HP webpage to download an uninstaller. After uninstalling, I found that trying to add a printer would bring up another security message, something related to FAX. The file was located where the printer drives use to be, it looks like the uninstaller did not remove everything.

Printing system reset, https://support.apple.com/guide/mac-help/reset-mac-printing-system-solve-a-problem-mh14001/11.0/mac/11.0

reviewed https://support.apple.com/guide/mac-help/solve-printing-problems-on-mac-mh14002/mac

I will try safe boot and a new user account but not today. I will report back but I do doubt there will be a solution. I think it really is Big Sur being hardcore about security and enforcing it with no recourse.

I have Big Sur v11.1 and just downloaded the package recommended in this thread. When I try to open HewlettPackardPrinterDrivers.pkg I get the attached message about it being unable to be opened. Don't see any way around it and now my HP1102w printer is USELESS. Does anyone have any advice?

Use this HP support article to run HP UN-Installer, then follow on with the rest of their instructions to get them back:

HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS)

.

As you are about to commit to the Install, there is a change destination button. Generally that should be the boot drive.

Click that button and check:

¿Is it choosing the correct drive?

¿do you have enough free space on the drive? (requires just under 1GB)

I don't have a clue.

I used the download link, double-clciked the resulting .dmg, started the installer, and agreed to the end-user license agreement, and it wanted to Install and offered me the button to change destination drive.

Not running Big Sur. I always wait until at least the xx.1 version before adopting.

what is supposed to happen is you go to create a new Print queue, and MacOS notices there is no Driver and goes out and gets the Driver download and offers you the correct driver.

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If this is a "smart" printer, you may be able to use Generic postscript driver. Even some "dumb" printers can use the (limited) "AirPrint" driver, but you get no options with that.

That is why you are able to install it. You’re not running Big Sur.

I was able to install it on previous versions of macOS but have been unable to (like the other posters here) on Big Sur. The installer simply won’t proceed.

I briefly got excited when I saw a new a new drivers package on HP.com with an updated datestamp of a few days ago (but still version 5.1). The previous datestamp was late October.

However, my excitement quickly faded once I tried to install it.

related knowledge, https://eclecticlight.co/2020/10/23/why-have-my-hp-printers-stopped-working-how-to-check-their-software-signature/

Read in full though, there are corrections made in the middle of the article.