You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

External mic not working with Apple Facebook app

I use Facebook Live daily to post videos and have been using a Rode Wireless Go microphone plugged into the phone (iPhone SE - 2020) successfully for many months for my audio. After the iOS 14.2 update now any external mic will not work with the Facebook app, but all those same microphones will work fine to record audio in other audio / video apps. The mics will also work fine with Android phones. It seems to be isolated to the Apple Facebook app after the update. Any ideas?

iPhone SE, iOS 14

Posted on Nov 16, 2020 1:19 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2020 1:54 PM

All you have to do is as soon as you start the FaceBookLive plug in the rode mic. Your iPhone will recognize a device is plugged in and theN it will work instantly. Trust me on this one. I did it today.

329 replies

Dec 9, 2020 9:48 AM in response to vegadays

I actually hook my phone to a connector to the sound board at our church. So the external mic turns off, and all you hear comes from the sound board. Until 14.2, now I ONLY have the iPhone mic and not what comes through the board.

I have tried plugging in 15 seconds or so

after FB live starts, have tried pulling down from the right corner, it says iPhone and when

you plug it in it converts to Headphones, but still uses the mic. This has really messed up our FB live feed. Really hoping someone has a fix for this.

Dec 11, 2020 4:19 PM in response to Marcus1973

Were are you able to get a microphone to work on your iPhone? I tried the trick of waiting several seconds after I started a live before I plugged the microphone in, but that still did not work for me. I can get it to work on my iMac computer because I can actually choose the microphone setting, but I’d really love it to work on my iPad or iPhone

Dec 13, 2020 6:49 PM in response to richbarrier

I was having the same problem with a Focusrite Scarlett 2i2 audio interface, Facebook live would not recognize it. I tried plugging it in after I started live and it worked. Hopefully Apple and Facebook can get this figured out because that is a really annoying glitch that affects the professionalism of the content that users are creating. The only indicator that I have been able to verify that it was working is a slight crackle in the headphones once the app recognizes the audio interface.

Dec 23, 2020 9:28 PM in response to vegadays

I struggled with this when I first noticed this in mid-November. Tremendously frustrated not being able to find any support about it online. Tried what seemed like everything to no avail. Our Røde XLR to lightning connector worked fine with other apps but not Facebook. (This actually forced our hand to a new live-streaming platform using OBS and multiple Canon cameras.)


Found this thread yesterday after realizing I’d need to stream with the iPhone today. Like some who have posted here, I too tried the suggestions here on my iPhone with no success while my friend’s iPhone worked successfully (same version of IOS and Facebook.)


After comparing a number of iPhone settings between our iPhones , we determined that you’ll need to:


1) Ensure that Bluetooth is enabled on the iPhone. (I also disabled uploading photos and videos in HD in Facebook settings.)

2) Start the live broadcast.

3) Connect the external mic after a couple of seconds.


That did the trick for me. Hope this helps, particularly for those who state that the fix used to work but stopped working.


Dec 27, 2020 11:49 AM in response to richbarrier

This did not work for ne. I tried every combination, mic in before powering on, mic in after powering on but before starting the FB app, mic in after starting the FB app but before starting the stream and finally plugging the mic in after starting the live stream Is there an alternate to the FB app since they apparently don't care to support their own app?

Dec 27, 2020 1:13 PM in response to MVB1430

I really don't think it's an Apple issue. Like so many others who have written on this forum, external mics (in my case RODE Wireless Go) stopped working on FB Live around December 19. I have an iPhone XR, iOS 14.2, which worked fine with FB Live until the end of last week. We are all experiencing this problem only with FB.

Dec 27, 2020 1:20 PM in response to vegadays

Mic/DJmixer in my iPhone Xs after staring FB live was a solution to the problem...till 2 a 3 weeks ago.

Still not working...

Tried today on my iPad2.... older devise...and didn’t work!

Tried todayon my wifes iPhone 6s... mic not normal working, but plugging it in after starting FB live..it works on this ‘older devise’


so what the problem is?? No idea

But it sucks big time that Apple and Facebook still didn’t solved this, for many users, big problem!

Dec 27, 2020 3:50 PM in response to vegadays

Hi folks. Just wanted to let you know that I used an app today called Prism Live Studio, which allows you to live stream to various social media platforms at once, including Facebook and YouTube. I did a 3 minute test with me Wireless Rode Mic and it worked great. The app streamed to Facebook for me. It’s probably not ideal as you have a 3rd party app doing the streaming for you (maybe more chance of things crashing.) but until Facebook gets its act together I’ll be using this as it allows us to use our external mic’s. Just thought I would share. It was just a few minute test...I’ll be doing a longer stream later this week.

External mic not working with Apple Facebook app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.