Safari update 14.0.1 issue uploading files

Is anyone else unable to attach or upload a file after Safari update 14.0.1. I'm using Mohave 10.14.6

iMac, OS X 10.10

Posted on Nov 16, 2020 3:38 PM

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Posted on Jan 15, 2021 6:14 AM

I upgraded my OS from Mohave to Big Sur 11.1 and the problem is solved - My understanding is that the new version of Safari is integrated into the new OS. Now the Upload button works on all sites that I tried - Amazon, Shopify, Etc...

256 replies

Nov 19, 2020 3:30 PM in response to EricBauer

Has been working now for several hours. I have a second Mac that suffered the same fate after the last Safari update. Will have to reinstall Mojave on it as well. Was instructed to make sure that you have a backup of your system, then to power down the computer. Then hold down the COMMAND and R key while pressing the power on button. You will eventually get to a page that asks you what you want to do. We chose "disk utilities" and then "first aid" for the Mac HD - to make sure there were no problems with the HD. When that checked out ok, we then went back to the "heat do you want to do" screen and chose "restore OS". It then showed that it would restore MOJAVE (and not some newer version). It took about an hour to do the restore. During the restore it will restart the computer, so if your computer is password protected, you will have to enter your password to allow the restore to do further work before it completes. Good luck. By the way, no guarantees that the steps above are absolutely correct (trying to remember) or that the process will work. Like you, I don't work for Apple - just trying to keep my computer useful and working.

Nov 20, 2020 5:42 AM in response to JeffKorz

I hear ya @Jeffkorz, but at the end of the day it took me 30minutes to reinstall Mojave with the link I posted above ... way faster than holding on the phone for an hour or more, and way faster for an update to get pushed out to all. I couldn’t afford to just wait around for a fix that will eventually come... just saying... if you need it resolved ASAP then reinstall MacOS. Good luck

Nov 24, 2020 4:20 AM in response to ctoomeyaustin

I have the same problem using 14 and Mojave. On another forum someone said you can still drag a file onto the attachment pane, so it's a problem with the actual paperclip functionality. No idea if he's right. I've switched to Chrome and can attach in the usual way. I'm done with Safari now.


This is the second Mojave update debacle in little over a month involving Safari 14. The last one wrecked my system and I had to do a clean installation. One mistake I can forgive, but now it's really time for someone to lose their job...


I might feel more charitable when I've cooled down. Have a good day.


PETE

Nov 24, 2020 8:10 AM in response to ctoomeyaustin

Do NOT install Safari 14 if you intend to use Gmail.. It's not a bug. The reason for this happening is that Safari 14 stopped using Adobe Flash Player plug-in. Gmail site uses Adobe Flash Player for file upload, which means this feature will no longer work.

It's not even a bug - more like "we don't care about you, gmail + mac users" from Apple. Considering how big of a move this is, you might as well switch right now to Chrome because there is no easy solution to this. I don't see Gmail changing the whole file upload architecture to humor people using Gmail + Safari - unless there's a huge number of such people. But even if there are many of us, why would Google do this? It benefits Google actually - people will move to Chrome which supports Adobe Flash Player so that they can still use their mail, or rather will be forced to do so. So not doing anything by Google with this is a smart move. And Apple won't go back to using Adobe Flash just because of this either.


Check the Adobe announcement, point 8:

https://www.adobe.com/products/flashplayer/end-of-life.html


So yeah, bye bye Safari.

Nov 24, 2020 8:14 AM in response to ribowski

This isn't so black and white. I'm on Big Sur, Safari 14.0.1, and have no issues attaching files to Gmail. Both by paper-clip and dragging/dropping. It doesn't appear to be a Mojave issue, as a user I support is running Catalina and seeing the same issue. If this were a Flash version issue, all browsers would have the same issue, unless the browser security preferences reset after updating.



Nov 24, 2020 2:45 PM in response to JeffKorz

I share your frustration. Just so you know: you won't have to reinstall apps. Everything returns just as you had it (all apps, the apps that load at startup, desktop wallpaper, etc.). I took me about 2.5 to reinstall Mojave — just a matter of restarting in recovery mode, choosing to reinstall, and letting the Mac do the rest. It's nothing like reinstalling Windows. :)

Nov 28, 2020 8:29 PM in response to ctoomeyaustin

Spent some time with Apple Support with this issue. They are starting to become aware of it. Both techs that I spoke with saw this page with with the issue for the first time. I think Apple is working on it. However one of the work arounds I was given was to use the drag and drop method of upload if the website supports it. That does work. If that alternative is not available, then Firefox will allow uploads. Chrome does not. Keeping fingers cross that that a fix will be available soon.

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Safari update 14.0.1 issue uploading files

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