Safari update 14.0.1 issue uploading files
Is anyone else unable to attach or upload a file after Safari update 14.0.1. I'm using Mohave 10.14.6
iMac, OS X 10.10
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Is anyone else unable to attach or upload a file after Safari update 14.0.1. I'm using Mohave 10.14.6
iMac, OS X 10.10
Same here. After updating Safari to 14.0.1 I was unable to upload any files. Called Apple support on 11/16/2020. They had me on hold for 45 minutes. When they finally connected me with a technician, I was on the line with him for another 40 minutes and resolved nothing. He suggested that I install Chrome or Firefox. Unbelievable, Apple installs a crappy update, they can’t fix it, and their solution is to install someone else’s software.
Upload files using import functionality not working on Mohave - 14.0.1 safari version..
but working on Catalina.. something is terribly wrong in Mojave release.. please look into it.. impact is huge because of this..
Had apple support do screen share to see that "attach" does not display file directory (to select from) when using Safari but does work when using Chrome. They have elevated the issue to a higher technician. Waiting until tomorrow for follow call. In meantime am using Chrome as a workaround.
Support.apple.com
click through Mac > then Applications > then Safari
and then you’ll be promoted with either posting here or doing a chat with an Advisor
i just did and my advisor was useless
your results may differ
if enough of us complain hopefully they will escalate this
Judging by the numerous threads all over the Safari section of these communities, it ought to be receiving pretty serious attention from Apple: it's a major fault.
But do we know for sure whether it's the Safari update itself, or the recent security update?
I'm able to upload images to my website using Firefox / Mohave 10.14.6 OS. Also, it still works fine on my other iMac with Safari 14.0 / Catalina 10.15.7 - but I cancelled the Catalina / Safari update on that Mac for now just to be on the safe side.... so can't tell if it's specifically a Mohave / Safari issue without first doing the update.
Now I'm wondering if I should just go straight to Big Sur on that one instead of taking a chance with the update. Anyone tried that yet?
Just had another working session with a senior Apple tech. Seems that after the update there is as "disconnect" between Safari and Finder (finder will no display any file information to select the attachment from). Suggestion was to "reload Mojave". Takes about an hour to do, but now everything is working again! Thanks Kelly at Apple Support!
Has been working now for several hours. I have a second Mac that suffered the same fate after the last Safari update. Will have to reinstall Mojave on it as well. Was instructed to make sure that you have a backup of your system, then to power down the computer. Then hold down the COMMAND and R key while pressing the power on button. You will eventually get to a page that asks you what you want to do. We chose "disk utilities" and then "first aid" for the Mac HD - to make sure there were no problems with the HD. When that checked out ok, we then went back to the "heat do you want to do" screen and chose "restore OS". It then showed that it would restore MOJAVE (and not some newer version). It took about an hour to do the restore. During the restore it will restart the computer, so if your computer is password protected, you will have to enter your password to allow the restore to do further work before it completes. Good luck. By the way, no guarantees that the steps above are absolutely correct (trying to remember) or that the process will work. Like you, I don't work for Apple - just trying to keep my computer useful and working.
Sorry all but I am NOT reinstalling my system to fix this.. Come on Apple, you need to put out a fix for this and quickly.
How can your own software have this type of bug and you did not notice it. I would understand if and Adobe product got a glitch with an update but you are a Trillion dollar company!!! I am losing production time now!
I hear ya @Jeffkorz, but at the end of the day it took me 30minutes to reinstall Mojave with the link I posted above ... way faster than holding on the phone for an hour or more, and way faster for an update to get pushed out to all. I couldn’t afford to just wait around for a fix that will eventually come... just saying... if you need it resolved ASAP then reinstall MacOS. Good luck
I really don't want to start reinstalling the operating system - that is a slide hammer to crack a nut. Not a route I want to go. I have had to stick with Mojave for some 32 bit software I use all the time, which is unlikely to be updated any time soon.
I guess I will just have to use Firefox, but it does upset me.
Sigh...
Another BRILLIANT, GENIUS upgrade by APPLE. Thank you. AGAIN, I am screwed while doing work.
I may permanently go to some other browser. Getting really tired of Apple and this BS. Out of nowhere, no more uploading files. THANK YOU, APPLE stINC.
Yes I run a stable of Joomla CMS websites with a media/images folder in the admin backen and its suddenly lost the function to upload images. Nothing happens, so had to bodge a workaround using Chrome browser to login to these websites so I can work on them
Please fix ASAP Apple.
Yes, the Apple Support person determined the drag & drop worked but not the "attach" button. That was why she said that Finder had somehow be one "disconnected" to Safari and determined that Mojave needed to be restored.
Agreed - but using the procedure outline in this thread, a re-install of the OS really isn't either risky or complicated.
I didn't like the idea - and we all wish it weren't needed.
But its only drawback is time: allow an hour.
It also means that anything else that might have become corrupted or otherwise non-functioning over time will almost certainly be put right. It really does sound worse than it actually is. Good luck!
Same here - but now I've noticed that if I drag / drop files the "send to" person doesn't get the email. Sent box says sent, but I've had several people tell me they haven't gotten emails where I've done drag/drop to attach files.
Safari update 14.0.1 issue uploading files