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Iphone 12 Mini - lockscreen unresponsive

Hi all, i discovered that the passcode screen is not responsive and i have to tap on the button a few times for it to register what i am tapping on. Also, the torch and camera option on the lockscreen is unresponsive as well as most of the time i am unable to launch those apps. Does anyone face the same issues?

iPhone 12 mini, iOS 14

Posted on Nov 16, 2020 8:32 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 16, 2020 8:52 PM

I have seen this issue reported for iPhone 12 Mini several times in this forum and on other forums on the internet. You can perform a Google Search on the subject and you will find those posts.


I recommend that you have your iPhone examined at the Apple Store and take advantage of the warranty that Apple has provided for the first year.


You can also contact Apple Support by clicking here ➔ Contacting Apple for support and service 


Meanwhile, you can Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

3 replies
Question marked as Top-ranking reply

Nov 16, 2020 8:52 PM in response to carlyne94

I have seen this issue reported for iPhone 12 Mini several times in this forum and on other forums on the internet. You can perform a Google Search on the subject and you will find those posts.


I recommend that you have your iPhone examined at the Apple Store and take advantage of the warranty that Apple has provided for the first year.


You can also contact Apple Support by clicking here ➔ Contacting Apple for support and service 


Meanwhile, you can Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Nov 23, 2020 8:24 PM in response to carlyne94

To get the torch or camera working from the Lock screen, you need to press and hold the icon for half a second, instead of just gently tapping it. Holding down on the icon for about half a second will result in a short buzz from the phone and the torch / camera will be enabled. I guess it requires a touch + hold so that the torch / camera don't just turn on when gently brushed in your pocket or bag etc..

Iphone 12 Mini - lockscreen unresponsive

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