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Big Sur - no longer recognizes hard drive

I've upgraded my 2015 Macbook Pro to Big Sur and it no longer recognizes my external hard drive. The drive is my Time Machine back up drive. Any ideas?

Posted on Nov 17, 2020 7:15 AM

Reply
6 replies

Nov 17, 2020 8:08 AM in response to Steveiro1

Readers may be able to provide more guidance if you provide the Make&Model of your drive.


Some drives as shipped rely on a Proprietary Software Driver, which may not be supported or loaded on the new version of MacOS, which has many more restrictions.


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When you use a proprietary Driver, the drive is only recognized when full MacOS is up and running with all drivers loaded. (i.e., NOT Safe Mode, NOT Recovery, NOT Installer/Utilities).


Our recommendation is to always COMPLETELY erase a new drive in Disk Utility, and NEVER install the proprietary Drivers.

Nov 18, 2020 2:44 AM in response to Grant Bennet-Alder

The drive is a Western Digital "My passport for Mac" Part No: WDBFKF0010BBK-0B

It was working perfectly before upgrading to Big Sur. Finder does not even see the disk, I have changed the cable, that made no difference. I have tried connecting another HDU (my old windows back up drive). It recognized this, but to use this as a Time Machine back-up, I would need to format this and therefore erase my old files (which finder can read and access).

My system details are;

MacBook Pro (Retina, 15" Mid 2015)

2.5 Ghz Quad-Core Intel i7

16gb Ram

Any help would be appreciated.

Thanks


Nov 29, 2020 7:35 AM in response to Nikosmakris

If you Installed the Vendor's Utilities, and never erased the drive with Disk Utility when new, then the drive is likely controlled by the Vendor's drivers.


You can do any one of:

Update the vendor's drivers for Big Sur (easy, if available)

backup your data and ERASE the drive with Disk Utility

roll back to the previous MacOS version

Dec 3, 2020 2:01 PM in response to Steveiro1

I have the same problem. External volumes will not appear in Finder.

I've found a work-around, but it's far from ideal.

Can you check if you can see the volume in the disk utility app (DUA)?

If it's connected via USB, it should appear there. From the DUA, you can eject the external volumes as well, before you disconnect then USB-cable. If you don't eject them properly, Mac OS X will notify you that the volume was not removed properly, as in previous OS x versions.

Big Sur - no longer recognizes hard drive

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