Screen is zoomed and continues voice

Hi, my new Apple TV 4K is not able to control as Screen is Zoomed out and continuos SCROLL Up-Down and SCROLL Left-Right VOICE along with different size shapes movement.

Please guide

Posted on Nov 17, 2020 9:46 AM

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Question marked as Top-ranking reply

Posted on Nov 25, 2020 11:08 AM

Hi advaith258,


Thank you for posting in the Apple Support Communities. We understand you are having problems using your new Apple TV. From what you've shared, it sounds like a few accessibility features may be enabled.


  • "Audio Descriptions: Audio descriptions provide an explanation of important onscreen action and content in movies and TV shows. See Use audio descriptions on Apple TV.
  • VoiceOver: Apple TV supports VoiceOver, Apple’s screen reader. Available in all the languages supported by Apple TV, and with support for Braille displays, VoiceOver tells you exactly what’s on your TV screen and helps you choose commands. See Use VoiceOver on Apple TV.
  • Zoom: Zoom is a built-in magnifier that works anywhere on the Apple TV screen. With magnification adjustable up to 15 times the normal size, Zoom can help with a range of vision challenges. See Use Zoom to magnify the image on Apple TV."


You'll learn more about accessibility features in tvOS here: Accessibility features on Apple TV


Cheers!

1 reply
Question marked as Top-ranking reply

Nov 25, 2020 11:08 AM in response to advaith258

Hi advaith258,


Thank you for posting in the Apple Support Communities. We understand you are having problems using your new Apple TV. From what you've shared, it sounds like a few accessibility features may be enabled.


  • "Audio Descriptions: Audio descriptions provide an explanation of important onscreen action and content in movies and TV shows. See Use audio descriptions on Apple TV.
  • VoiceOver: Apple TV supports VoiceOver, Apple’s screen reader. Available in all the languages supported by Apple TV, and with support for Braille displays, VoiceOver tells you exactly what’s on your TV screen and helps you choose commands. See Use VoiceOver on Apple TV.
  • Zoom: Zoom is a built-in magnifier that works anywhere on the Apple TV screen. With magnification adjustable up to 15 times the normal size, Zoom can help with a range of vision challenges. See Use Zoom to magnify the image on Apple TV."


You'll learn more about accessibility features in tvOS here: Accessibility features on Apple TV


Cheers!

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Screen is zoomed and continues voice

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