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problem with messages app

I cant log in Messages App on my Mac. When I open App it says I have to login. When I log in, it last few seconds and ask me to log in again. Often is showed “An error occurred during authorization”. Works fine on my iPhone with the same login credentials. Skipping the login, I can open preferences, but again, to continue, I am asked to login with the same results. Unable to reach Preferences in submenu. Please help me


MacBook Air 13″, macOS 11.0

Posted on Nov 17, 2020 10:09 AM

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Question marked as Top-ranking reply
3 replies

Nov 21, 2020 6:22 AM in response to VCU75

Did you try what I posted above?


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Also try the Safe Mode. 


Isolating an issue by using another user account   


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

problem with messages app

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