You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why 5120x1440 Doesn't Work with Apple M1

Hi


Why the resolution 5120x1440 Doesn't work with the New Apple M1 ...


You indicate on the website '' One display with up to 6K resolution at 60Hz connected via Thunderbolt and one display with up to 4K resolution at 60Hz connected via HDMI 2.0 ''


But I can only use the resolution 3840 x 1080 not my native resolution 5120 x 1440.


Can I have a explication please ?


Thanks in advance


Mac mini 2018 or later

Posted on Nov 17, 2020 11:42 AM

Reply
221 replies

Nov 23, 2020 10:10 AM in response to NJ Ron

My Mini M1 was planned for a December 4th to 14th delivery date ... it has shipped from China and will most likely be here (Canada) on November 26th.


From what I gather from reading this thread it clearly does not work out of the box for a 5120x1440. Various suggestions are submitted here but are all too convoluted for my will. I like to keep things simple. Either Apple will support 5120 natively (without a dock or some third party software) (which I doubt is a priority for them) or I will simply double wire the Mini to the monitor (G9) and use it as two 2560x1440 monitors side by side which suits my use case as well and maybe even better. I need to share my screen a lot with Microsoft Teams and sharing a 2560x1440 desktop is way more practical than sharing a ultrawide or sharing individual "applications". (For gaming full screen on the ultrawide I switch to Windows). YMMV.

Nov 24, 2020 9:29 PM in response to Fyas

For everyone who isn't able to get the proper monitor resolution, would you please indicate what cables you are using?


If you are using standard USB-C cables, it isn't going to work.


I did speak with Caldigit who has been working with the M1 devices and Ultrawidescreen monitors and here is their response...


"Thanks for getting back to us. This docking station cannot produce a 5k monitor via DisplayPort on this docking station, but this can be achieved through the Thunderbolt 3 port of this docking station (this is a restriction of the Thunderbolt 3 protocol). Although we haven’t tried this with a 46” Ultra-Wide monitor, we don’t see a clear reason why this wouldn’t work properly."


My thoughts are that any connection to a huge widescreen monitor should include high-speed Thunderbolt 3 -> Display port cable.


Nov 25, 2020 5:26 AM in response to NJ Ron

That CalDigit guy doesn't know his own product or Thunderbolt.


First of all, 5120x1440 60Hz is less pixels than 4K 60Hz so it requires less bandwidth than 4K 60Hz so DisplayPort 1.2 is sufficient. The Dock supports DisplayPort 1.2, so it is sufficient for 5120x1440 60Hz 10bpc.


HDR is a feature of DisplayPort 1.4 but the bandwidth required is the same (at least 10bpc). I think the CalDigit uses the Alpine Ridge Thunderbolt controller, so its output will be limited to DisplayPort 1.2 so maybe HDR and DSC won't be supported from that Thunderbolt dock. Newer Thunderbolt docks use the Titan Ridge Thunderbolt controller and can support DisplayPort 1.4 features (HBR3, HDR, DSC).


Standard USB-C cables should be fine, as long as they support 10 Gbps USB speeds since DisplayPort 1.2 only requires 5.4 Gbps per lane. Actually - if the display uses the USB-C connection for USB 3.0 ports, then this is not sufficient because the cable will only have two lanes for DisplayPort instead of the require four lanes. Some displays have an option to switch to USB 2.0 over USB-C so that the USB-C cable can have four lanes of DisplayPort. Two lanes of DisplayPort might be sufficient if DSC is supported (requires DisplayPort 1.4) but you probably don't want to rely on that.


For USB-C to DisplayPort cables, I don't think it matters unless you want to try to get 120Hz - then you should make sure they support DisplayPort 1.4 (8.1 Gbps per lane). The cable doesn't include USB so there will be 4 lanes of DisplayPort.


Nov 25, 2020 9:15 AM in response to NJ Ron

It should be able to but I don't have an M1 Mac to test. It seems that they have flaky display handling.

4K 60Hz and 5120x1440 can be done with a Thunderbolt 2 connection (20 Gbps) so even if you had a bad cable it could still work. People in this thread have already shown that 5120x1440 works - adding Thunderbolt devices should not cause a problem.

Nov 25, 2020 1:48 PM in response to NJ Ron

I can confirm the M1 can display 5120 x 1440 @120hz SDR.


Sometimes it works and the OS lets you pick the resolution (with a Opt + click), sometimes it is only recognized with a constrained resolution or HDR missing or limited to 60hz. In most cases, not sure why, the OS is aware of all capable resolutions even if it doesn't provide them through the OS interface, so if you use a third party tool for setting the resolution it also can work (5120 x 1440).


Does it work? Not perfectly right now, its buggy at best, but the capability is there.


Nov 25, 2020 2:07 PM in response to Vaskill

Opps, hit send to fast:


I can confirm the M1 can display 5120 x 1440 @120hz SDR.


But the handshaking between the BigSur OS, M1 and Monitor over DP is flakey and the majority of the time it fails... and then you have to force a re-handshaking by unplugging/replugging the monitor in.


Sometimes it works and the OS lets you pick the resolution (with a Opt + click), sometimes it is only recognized with a constrained resolution or HDR missing or limited to 60hz. In most cases, not sure why, the OS is aware of all capable resolutions even if it doesn't provide them through the OS interface, so if you use a third party tool for setting the resolution it also can work (5120 x 1440).


Does it work? Not perfectly right now, its buggy at best, but the capability is there.


Nov 25, 2020 2:18 PM in response to jamigi

I Attach 4 Screenshot


Mac mini M1 With Software for MAX RES 5120 x 1440 :


https://image.noelshack.com/fichiers/2020/48/3/1606342393-macminim1-5120x1440.jpg


Mac mini M1 Without Software for MAX RES 3840 x 1080 :


https://image.noelshack.com/fichiers/2020/48/3/1606342392-macminim1scale3840x1440.jpg



MacBook Pro 16 Without Software for MAX RES 5120 x 1440 :


https://image.noelshack.com/fichiers/2020/48/3/1606342502-image-25-11-2020-a-23-08.jpg


MacBook Pro 16 Without Software for MAX RES SCALE 3840 x 1080 :


https://image.noelshack.com/fichiers/2020/48/3/1606342503-image-25-11-2020-a-23-09.jpg




So you can see the Scale quality is very better on the MacBook Pro 16 3840 x 1080 cause the Mac mini can't scale from 5120x1440 to 3840x1080 ...



When I try co scale with SwitchResX I can't ''Refuse by the system''


https://image.noelshack.com/fichiers/2020/48/3/1606342668-capture-d-ecran-2020-11-25-a-23-17-37.png

Nov 26, 2020 5:25 AM in response to Fyas

I'm sharing this in the hope it helps a lot of people. After hours of trying to work this out and starting a return for my M1 MacBook Air, I've got a solution. I'm using a 49 inch super ultra wide monitor and simply couldn't get it to work at all, not even acknowledge a monitor is even plugged in, it works absolutely fine on my 16 inch 2019 MacBook Pro. The solution after hours and hours was to switch the setting on my monitor down to Display Port version 1.2 from 1.4, once I did this I could finally get an image albeit not at native resolution for the monitor. Once in Display Port version 1.2 at least with a low resolution image (I was getting nothing before), I could then use SwitchResX and FINALLY it would see the monitor so I could increase the resolution up to 5120X1440 @ 120hz, and all is FINALLY working fine. What a serious mess, and wasted days trying to get the M1 to even acknowledge a 49 inch monitor but finally this is a solution that works.


Please don't ask why, I still don't know but at least it's a solution. Possibly something to do with Freesync on the monitor, maybe the cable? Clearly it's something though with the M1 as my other Macs all pick up the monitor automatically all using the same cables and the monitor on display port version 1.4, anyway switching it down to 1.2 then using SwitchResX has solved it.


What do I win? lol


Nov 26, 2020 11:02 AM in response to Fyas

I'm running an M1 Mac Mini to an Acer XV273K 4k@120Hz monitor and I can not get it to work either. It's as if the resolutions supported by the monitor are not being communicated to the system. I can at max select 4k@60Hz and have tried multiple cables which otherwise work just fine from intel Macs to the same monitor. I have also tried disabling Freesync and/or selecting DP 1.2, neither of which had any impact.


I'm currently waiting for the Maxonar cable to arrive from Amazon. I don't see why it would work, but I'm giving it a shot..

Nov 26, 2020 3:59 PM in response to iMat 89

Today my M1 Mini arrived. I unplugged my 2018 Mini and plugged the same cables into the M1. It took me over an hour just to get any picture at all!


I have a Samsung 49” ultrawide. 


To fix the issue I set the DisplayPort settings on the monitor to V1.2 and changed the refresh rate to 60. Now I get 5220x1440 on a M1 Mini with 1 DisplayPort cable.

Why 5120x1440 Doesn't Work with Apple M1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.