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Level 1

4 points

I just bought the iPhone 12 and within 1 week my charger broke

Hello, I just purchased the iPhone 12 on October 31 and within the first week my charger broke. Is there anyway I can get a new charger for free since I just spent the amount that I did on the phone. I never bent the charger, I keep the phone/charger on a flat surface and it still broke.

Posted on Nov 17, 2020 12:14 PM

Top-ranking reply

deggie

Level 10

167,303 points

Posted on Nov 17, 2020 12:34 PM

Yes, click on the Contact Support link at the top right of this page to start the process of replacing it. You don't disconnect it by pulling on the cable do you?

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I just bought the iPhone 12 and within 1 week my charger broke

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