iPhone email "No password provided" error

Suddenly cannot get email on my iphone with iOS 14.2. I get the message that there is no password provided. I have rebooted the phone. I have gone to settings and re-entered my password for the incoming and outgoing mail servers. Am jstill getting the same message that there is no password provided.




[Re-Titled by Moderator]

Posted on Nov 17, 2020 1:48 PM

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Posted on Mar 28, 2021 5:48 PM

For all of those with ATT accounts, I had to get a 'secure mail key from ATT and use it during the email account setup process where it asked for password. Overall, it was a very frustrating process and I was shocked when it finally started working. It really should not be this confusing. I did the following.


1. Got the secure mail key by logging into ATT account and going to profile and requesting the key.

2. Deleted existing yahoo/att email account from iPhone

3. Adding the new 'other' email account using the steps is the article, https://www.serversettings.email/att.net-email-server-settings-imap.php#iphone

*** use email key where it asks for password


Thank you to all that posted some information on the topic because there does not appear to be a 100% clear answer for all situations.

138 replies

Jun 17, 2021 6:43 AM in response to KINGEARL

This issue just popped up for me (June 16). My email account is at ATT. I can get email on the MacBook but not the iPhone. When I first logged into email on the MacBook, there was a message about security, but then it went away and I couldn't make it pop up again (I restarted, disconnected and reconnected to the Internet, etc.).

Sep 30, 2021 10:04 PM in response to Lawrence Finch

Ok, so it’s “not apple’s problem.” But I’m having this issue with my iCloud account. Which uses my Apple ID. So Apple is telling me that there’s “no password provided” to fetch new Mail for my Apple-controlled iCloud email address — on a device where I’m logged in to my Apple ID. How can there be “no password provided” when I’m logged in as myself on an Apple device that is already set up with my iCloud email, and all my other iCloud features are functioning normally? I genuinely don’t know where to go to fix this.

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iPhone email "No password provided" error

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