Cannot change order of songs in "Play Next" queue

I can rearrange songs in my queue IF i'm playing a playlist made by Apple but if I'm playing MY OWN songs or MY OWN playlists (and these songs are on my desktop, not from Apple Music), I cannot rearrange songs on the queue. Very frustrating!!

alright. Today was my follow-up appointment day with Support. I just got off an hour and 4 minute call with her. We tried a bunch of things. She had me try to create a new music library. She had me try a different user on my Mac. Ultimately, she had me do a screen recording of the issue, and install a Capture Data application to gather system information from my Mac to send to the engineers along with the screen recording. Still no solution, but it's the next step I've taken. I'm scheduled to talk with her again this Thursday. So, cross fingers! :)

It is a defect with Big Sur. Many people waiting for Apple to correct this.

I'm having the exact same problem. When I first "upgraded" to Big Sur, I couldn't move songs around in the Play Next list. Then a day later it was working, now it's not working again. I've tried restarting multiple times.

Today I tried this again and was able to move some songs in the playing next menu but not all of them.. I had about 10 in the list and could move 2-3 of them. This is definitely a bug because I don't see why they'd make it so you could only move some songs and not others.

I doubt that it was intentional. I bet it's a bug and something that they need to address.

Off-topic but another example I've noticed in Big Sur is that the iMessages app has issues with handling some backspacing, spacing, emoji-type usage in it as well. I'm sure they didn't do it on purpose, it's just a bug that they need to correct.

I've not been able to move anything, either in the main app window or in the mini player. Incredibly frustrating. I get a "document icon" with the number of items I've selected on it, but can't drop them move them, nothing.

Going to use the link above to report it as well. Cheers all.

As of January 15, 2021, the best Apple can say is it "may" fix the problem. I wish Apple would have warned those who care that if you change to Big Sur you lose the ability to rearrange the order of songs in Playing Next, and Apple may as well change the language in "about iTunes" to indicate Big Sur will not allow the user to rearrange the order of songs in Playing Next. As I indicated previously, I had first reported the issue November 21, 2020 and was told then it was known problem - sadly it appears to be a known problem that will be ignored and forgotten. Were I smart enough to dump Big Sur and reload the previous operating system I would, but that is out of my comfort zone. I hope people continue to complain because I want to believe that eventually the senior management will decide it is worthwhile to fix the problem. I know this is a minor inconvenience in the large scheme of things, but music is an escape and it had been nice to change the order of songs based on the feeling at a particular moment.

I commented on a similar thread recently. I do not have a solution, yet, but I am writing with hope. I spoke to Support about it today. I showed them in their own documentation ( https://support.apple.com/guide/music/use-the-playing-next-queue-musb1e6d1c76/mac) that it shows we're supposed to be able to drag things around in the Playing Next, and they escalated it to the developers for me. so, maybe some good news is coming. Cross fingers. :)

right!? I told them it was something I used all the time, and it's just gone in Big Sur. Showed them on my Mac, and everything. One of the girls I spoke to even pointed out that it looks like it allows you to grab it and drag it around, it just doesn't complete the process (like the GIF above). so... I'll let you know what I hear back!

It seems to only work if I added songs together from the same album... and even then not always.

I have logged it here

https://www.apple.com/feedback/apple-music.html

Product Feedback - Apple.

tt2

This sounds about right. I notice that I can re-order some tracks but not others. I can't really remember what I bought and what I imported from other places, so I can't confirm if it's only purchased music that can be reordered or not.

If so, what's the logic here? If you get your music from outside the Apple Music store, you should be punished with little inconveniences like these? I don't understand why this would be done on purpose. I'd like to think it's just a glitch but it's so bizarrely specific.

I'm having exactly the the same problem since upgrading to Big Sur - some songs I can move, but most I can't. Nothing obviously different about the songs that will drag and those that will not. Very frustrating and I hope Apple can fix!