Cannot change order of songs in "Play Next" queue

Hello, not sure if I should ask this here, or on the Big Sur board, but I'll start here.


In the new Music app on Big Sur, I cannot seem to change the order (i.e. "drag") songs around in the "Play Next" feature.


Has anyone else experienced this? I've had zero problems with this for years, until this week when I upgraded.


Is there something new I need to do?


TIA!

iMac 21.5″, macOS 10.15

Posted on Nov 17, 2020 4:30 PM

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Question marked as Top-ranking reply

Posted on Feb 12, 2021 2:08 AM

Have just had a "virtual" conversation with Apple Support:


12/02/2021, 09:42:49

 

Me:

Hi - my query is to do with the Music app on my Mac - I am unable to drag and drop items on the "Playing Next" list


<some chit chat removed>


Apple:

There is an option to add to play next there or play later


This must have been removed already from the update but I tried and the drag option is no longer available

 

Me:

Why not? It's a fundamental need for music playing software!


Apple:

For now, we will submit a feedback request on this to have it added back to the Music app.

You may also want to submit a feedback on your end if you have the time


Me:

oh sure where do I go to do that?


Apple:

http://www.apple.com/feedback/itunesapp.html


Any other notes that I will add before I submit on my end?


Me:

You might ask the Music team to take a look at the forums to see how many other folks are disappointed at this schoolboy error!

 

Apple:

I will add that as well.


Me

Great, thanks for your help have a good day, stay safe


<sign off chit chat>


----------


For interest, the ability to drag and drop on Mac Music is still shown as a feature on the Music help website as of this morning:


Similar questions

120 replies

Jan 11, 2021 3:38 PM in response to AfricPepperbird

How is it even remotely possible that there's still no solution for this essential feature of any music player after months since Big Sur has been released? I find it hard to believe that nobody at Apple hasn't noticed this yet. If this were happening on iOS you can be sure it would be fixed in a matter of hours, not months.


Also, what's going on with the ability to put a single song from Apple Music to Play Next? Why do I need to add an entire album if I just want to play a single song? Same doesn't apply to locally stored songs. After reading each and every post here since November, it's just mind-blowing to find these issues still haven't been resolved.

Jan 18, 2021 12:16 PM in response to summersoul

summersoul wrote:

It makes me question if they are planning on phasing out a lot of the old iTunes functionalities related to music that's not streaming music in Apple Music.

Play Next is a crucial feature of any media player that exists on any operating system. Without the ability of reordering tracks we might as well go back to listening CDs for that authentic old-school experience which the Music app is rocking at the moment.

Feb 2, 2021 6:40 AM in response to rishey

Just over 51,000 tracks and 445gb, hosted on an external drive. I am not sure whether it impacts things though as it occasionally works, but very rarely and there doesn't seem to be any patterns.


It's not a major issue in the greatest scheme of things, but it is a little frustrating, especially as the same functionality works very well on iPhone.

Feb 10, 2021 2:56 PM in response to AfricPepperbird

I wonder if they're waiting for people to give in and use Apple Music exclusively. I will rather ditch the whole platform and all my Apple devices altogether than stop listening to my higher quality local files. Not even community specialists can help here as there are no solutions or workarounds on the horizon for this inconven... I mean problem. Who would have thought that after 2020 you would no longer be able to change the order of the songs in the Play Next queue of the Music app on the Mac? I would have stayed on Catalina had I known what's coming. Music is now the only music player in the world that doesn't allow you performing an essential function of any music software across platforms. I'm seriously hoping some managers on the Music app development team are getting fired or resigning voluntarily to make way for competent employees.

Feb 12, 2021 5:39 AM in response to Falhawk666

Oh wow, what an answer. This is absolutely abysmal.


There is an option to add to play next there or play later

If this is how Apple envisioned people to control their music then I'm not sure if I really want to be a part of this ecosystem. What a great idea, let's all click Add to Play Next and Play Later buttons all day long. Not to mention this was not even possible recently. In case you need a reminder: PLAY NEXT • PLAY LATER option missing in Music App on Mac


Do they plan to implement this amazing new way of adding songs to Play Next on iOS as well? Why drag and drop when you can do more steps and have fun tapping buttons while you're listening to your music. One by one, one at a time. No need to rush and listen to the whole album. Take your time listening to your favorite songs. Start tapping. Tap away. And coming soon - say goodbye to Next and Previous buttons. Why skip songs when you can enjoy true minimalism that is the ethos of our company. Just click Play and shut up. Less is more.


I'm at loss of words.

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Cannot change order of songs in "Play Next" queue

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