My beats will not announce my messages loud enough

after the last update with Apple my Powerbeats pro will not announce messages or read then very loud. It’s really low and I can’t hear it. So using Siri to send messages isn’t good since I can’t hear the playback. How can this be fixed?

Posted on Nov 17, 2020 4:41 PM

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Question marked as Top-ranking reply

Posted on Nov 25, 2020 4:10 PM

Hi, Melbach.


Thank you for posting in the Apple Support Communities.


We understand that the system sounds have lowered significantly when using your Powerbeats Pro with your iPhone after updating the iOS software. Having your messages read aloud when you have your Powerbeats Pro connected is one of our favorite new features, and we’d be delighted to see if we can help get your settings back to an audible level.


Are you able to adjust the volume on your Powerbeats Pro as the message is being played? Your iPhone has different volume profiles (e.g. system, media, etc.) and the easiest way to manage the volume is to adjust it as that specific feature is playing. 


If you’re not able to adjust the volume, try checking to see if resetting your Powerbeats helps.


Reset your Beats earphones - Apple Support


Your Powerbeats Pro firmware should remain updated when connected to your iPhone, but it may we worth manually checking to see if they need an update.


Update the firmware of your Beats product - Apple Support


Respectfully.

1 reply
Question marked as Top-ranking reply

Nov 25, 2020 4:10 PM in response to Melbach

Hi, Melbach.


Thank you for posting in the Apple Support Communities.


We understand that the system sounds have lowered significantly when using your Powerbeats Pro with your iPhone after updating the iOS software. Having your messages read aloud when you have your Powerbeats Pro connected is one of our favorite new features, and we’d be delighted to see if we can help get your settings back to an audible level.


Are you able to adjust the volume on your Powerbeats Pro as the message is being played? Your iPhone has different volume profiles (e.g. system, media, etc.) and the easiest way to manage the volume is to adjust it as that specific feature is playing. 


If you’re not able to adjust the volume, try checking to see if resetting your Powerbeats helps.


Reset your Beats earphones - Apple Support


Your Powerbeats Pro firmware should remain updated when connected to your iPhone, but it may we worth manually checking to see if they need an update.


Update the firmware of your Beats product - Apple Support


Respectfully.

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My beats will not announce my messages loud enough

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