iPhone 12 Max Pro 14.2 :: Touch Cursor

I apologise if this has been posted... in my Google search, I barely found this forum and little to no resolution...


I seemingly can no longer long hold on the keyboard to bring up and move the cursor to where I want in my ‘input text box’, this message included.


I have truly tried all keyboards, touch cursor, and 3D Touch options... what am I missing and why won’t my cursor even remotely appear/trigger?!


BTW :: I was forced to select “iPhone 11 Pro Max” as my device because iPhone 12 Pro Max (or any iPhobe 12) is an option in the menu.

iPhone 11 Pro Max

Posted on Nov 18, 2020 1:59 AM

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Posted on Nov 29, 2020 3:49 PM

Hi hansonc,


I was having the exact same issue you are having ever since I upgraded to the new iPhone Pro Max 12. With my old iPhone, I could long-press on any part of the keyboard in order to be able to drop the cursor wherever I wanted with ease. However, I could not get it to work when I switched to the 12 Pro Max. However, I reviewed the “Tips” app on the phone and just figured out the solution.


Just long-press on the space bar to unlock the free cursor feature. You used to be able to long-press anywhere on the keyboard, but now it seems that (at least on the 12 Pro Max) you have to long-press specifically on the space bar for it to work.


I hope this helps and works for you!

32 replies
Question marked as Top-ranking reply

Nov 29, 2020 3:49 PM in response to hansonc

Hi hansonc,


I was having the exact same issue you are having ever since I upgraded to the new iPhone Pro Max 12. With my old iPhone, I could long-press on any part of the keyboard in order to be able to drop the cursor wherever I wanted with ease. However, I could not get it to work when I switched to the 12 Pro Max. However, I reviewed the “Tips” app on the phone and just figured out the solution.


Just long-press on the space bar to unlock the free cursor feature. You used to be able to long-press anywhere on the keyboard, but now it seems that (at least on the 12 Pro Max) you have to long-press specifically on the space bar for it to work.


I hope this helps and works for you!

Nov 26, 2020 7:46 AM in response to hansonc

Hi hansonc,


We appreciate you giving us the chance to assist you with your iPhone 12 Pro Max. Rest assured that we’ll do our best to assist you.


Are you referring to the trackpad feature of the keyboard? If yes, are you dragging around the keyboard to move the insertion point?

You can use the article below as a reference.

Type with the onscreen keyboard on iPhone


Are you using a screen protector or a case? If yes, have you had the chance to check if the issue persists if you remove your screen protector or your case? 


Please keep us posted.



Take care!

Nov 30, 2020 6:26 AM in response to hansonc

Happy to help, @hansonc! I agree, it would be nice to have the ability to press anywhere rather than just the space bar. I’m wondering if it is to avoid confusion with people are long-pressing on characters to bring up alternate characters...I don’t know for sure, but I think the “press anywhere” was a 3D touch feature and since that’s been discontinued, they had to constrain it to a part of the keyboard that doesn’t offer alternate characters.

Jun 26, 2021 11:33 PM in response to Beckqwerty

On my iPhone 12 Pro cursor does come up where I touch the screen, except occasionally it will not move to a new spot easily when I touch on another spot on the screen. I usually have to tap on the screen several times with that new spot before it responds, or else put my finger where the cursor currently is and drag it to the new spot. I talked to AppleCare about this and also the less precise positioning of the cursor when you lift your finger, and he thought that the glass screen protector was reducing the accuracy or response, but that screen protectors were still worthwhile. He also thought when the her cursor didn't respond to touching a new position, it could be temporary freezing of the app.

Jul 17, 2021 7:43 PM in response to harsh9vardhan

On my iPhone 12 Pro, sometimes the cursor will appear where you touch the screen, other times it will take several taps to get it to activate, which is annoying, or you can also go to where the cursor is resting, usually at the end of the the last sentence, and drag it to where you want it. Of course it also works from the space bar, but that is counterintuitive.

Nov 29, 2020 5:38 PM in response to bmfnu1286

Thanks @bmfnu1286!


This solved the issue. Convenient timing too I was just cursing because I couldn't get it to work. Truly just made my day.


@Apple - Can we get the feature back when I hard pressed over any part of the keyboard? It was just handy to be able to get the cursor to move from anywhere on the keyboard. The space bar only seems unnecessarily limiting, especially when you didn’t replace “anywhere” feature with anything else..

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iPhone 12 Max Pro 14.2 :: Touch Cursor

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