Hi, i have a problem with my Iphone Xr . The sound is unclear during phone call.
iPhone call sounds muffled or distant.
I tested my mic with the Voice Memos app and FaceTime + video app. everything works fine.
People can hear me very well when i’m using speakerphone, FaceTime but not during phone calls.
Can anyone help me?
Hi there jean-daniel227,
Thanks for reaching out to us with this issue you're having with the sound on phone calls with your iPhone XR. We're happy to help you with this. We'd like to narrow down what could be causing this trouble you're having. First, we want to make sure that Voice over LTE (VoLTE) isn't enabled, as this can cause audio issues on phone calls. Go to Settings > Cellular > Cellular Data Options > Enable LTE, and tap Data Only. If this issue goes away after doing so, get in touch with your wireless carrier for further assistance.
Feel free to reach back out if you have any questions.
Have a great day!
Hi there jean-daniel227,
Thanks for reaching out to us with this issue you're having with the sound on phone calls with your iPhone XR. We're happy to help you with this. We'd like to narrow down what could be causing this trouble you're having. First, we want to make sure that Voice over LTE (VoLTE) isn't enabled, as this can cause audio issues on phone calls. Go to Settings > Cellular > Cellular Data Options > Enable LTE, and tap Data Only. If this issue goes away after doing so, get in touch with your wireless carrier for further assistance.
Feel free to reach back out if you have any questions.
Have a great day!
Sound muffled or distant
