Stuck Power Button on IPhone 12 Pro

This also happened to me and it’s so easy to fix I just put some water on my finger and ran it up and down the button and it was like less than five second fix

WOW! That worked like a charm!

THANK YOU!

I'm having the same issue. I'm getting thrown between apple support and my local apple store. I've used the phone for 1 day and the lock button is already jammed. Plus the volume buttons, both up and down, are unresponsive. I am waiting for apple support to call me back (supposedly) within 3 days. Doesn't seem worth the price tag!

I am having this issue too with my new 12 pro! I have only had it for 3 weeks and all evening today it has been stuck. At first I thought it was the phone case I have it in, but when I take the phone out the button is completely suck and non responsive.

Sooooo disappointing.

I tried that and did not seem to help much, but thanks for the idea! I live an hour away from an Apple store and am not going during a pandemic so I feel you. I’m going to call about it here in the next few days as it’s only getting worse each day. Hopefully they will be able to send people with this problem new phones so we can exchange them! Spending $1100 on a phone and having 1/3 of the buttons not work is not cool.

I saw someone mention that it was possible the button was stuck due to dirt/grime. I took one of these alcohol wipes and did a quick swipe over the buttons to see how fast it would evaporate. In a warm temperature its almost instant. I then took the wipe and squeezed some of the alcohol out onto the buttons and played with them for a bit. They’re working fine now. Give it a shot.

Thanks, I’ll try that on the next one if it happens again. I returned it, but will buy another one after Christmas. I don’t know why I didn’t think of that. That reminds me of what happened with my iPhone 4. I used that method with the button and that phone is still working haha.

although, one would think the button shouldn’t have dirt and grime in it when it went from out of the brand new box to the case instantly, and then the button doesn’t work after 4 hours? Kinda weird.

Yeah that is weird. In my situation, I was taking my phone in and out of the case to use my wireless charger - for some reason it won’t work with the case on. maybe yours was truly defective. good luck with the next one ☝️

IPhones 12s have IP68 rating, It’ll keep your iPhone save even under the water up to 6m for 30 minutes, just splash some water won’t cause any damage with your IPhone, because there is a rubber around the whole outside the edge that’s help seal it from water intrusion and also dust

I haven’t had my new iPhone 12 Max a week yet and the side button stopped working right after I powered up and restored it from backup. Also Bluetooth fails to detect any devices. Luckily I hadn’t gotten around to returning my old iPhone 7 which still works fine. Both are running the latest iOS 14.4.

This was a brand-new right out of the box iPhone 12 that had a stuck side button. Moreover Bluetooth did not function, and the screen would not rotate from portrait (vertical) to landscape (horizontal). Also I would never run water over any part of a cell phone unless it was specifically protected against water penetration. That is just a seriously bad idea!

Obviously you are not familiar with Apples lineup. Even iPhone SE 2020 version was IP67 and actually has been since iPhone 7 and up which means it is entirely dust proof and able to withstand one meter of water (3.3 feet) for up to 30 minutes. The iPhone 12 mini is no exception coming with a rating of IP68 under IEC standard 60529. This means the mini is splash, water, and dust resistant at a maximum depth of 6 meters up to 30 minutes.

Source: https://support.apple.com/en-us/HT207043

Obviously resistance will be damaged if your phone is repaired by unknown techs. Recommendation not to go to swim with is just good practice because chlorine or salt water will do magic called chemistry and that might also loosen your water tight seals.

Have a potato :)

Do you honestly think with more than 80,000 points on this forum I am unfamiliar with Apple's Lineup? That's amusing.

You clearly don't understand the difference between Water Resistant and Waterproof. Apple iPhone testing of water resistance is performed in a lab under controlled situations. Since Apple does NOT claim now or anytime in the past that ANY iPhone is waterproof something you claimed above, it is you who doesn't understand. And your assertion that iPhone is waterproof is simply, utterly wrong.

Would an iPhone 12 hold up to having water run on it from a faucet? It might. It might not. And if your advice to this user resulted in a water damaged phone, do you think you've given good advice, knowing Apple will NOT replace the phone under iPhone warranty if they damage their phone by doing what you advise?

AGAIN, as tested in a controlled lab conditions. Go ahead and submerge your own phone in water. Then if it dies, see if you can get a free warranty replacement. Oh what's that? Apple doesn't warrant iPhone from liquid damage, PERIOD. I'm done with you. I hope the person you advised to run their phone under a faucet does NOT take your advice. It was BAD advice.

Since you have criticized my reading comprehension, perhaps you should read the actual language in Apple's Written Warranty Plan:

WHAT IS NOT COVERED BY THIS WARRANTY?

This Warranty does not apply to any non-Apple branded hardware products or any software, even if packaged or sold with Apple hardware. Manufacturers, suppliers, or publishers, other than Apple, may provide their own warranties to you – please contact them for further information. Software distributed by Apple with or without the Apple brand (including, but not limited to system software) is not covered by this Warranty. Please refer to the licensing agreement accompanying the software for details of your rights with respect to its use. Apple does not warrant that the operation of the Apple Product will be uninterrupted or error-free. Apple is not responsible for damage arising from failure to follow instructions relating to the Apple Product’s use.

This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the Apple Product’s specifications (Apple Product specifications are available at www.apple.com under the technical specifications for each product and also available in stores); (d) to damage caused by accident, abuse, misuse, fire, liquid contact, earthquake or other external cause; (e) to damage caused by operating the Apple Product outside Apple’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”); (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Apple Product; (i) if any serial number has been removed or defaced from the Apple Product; or (j) if Apple receives information from relevant public authorities that the product has been stolen or if you are unable to deactivate passcode-enabled or other security measures designed to prevent unauthorized access to the Apple Product, and you cannot prove in any way that you are the authorized user of the product (eg. by presenting proof of purchase).

Reading is fun, so read the entire warranty here --> Legal - iOS Warranty Document Us - Apple