Homepod mini handoff not working

I purchased this specifically for the handoff feature as working from home I thought it would be pretty cool to be able to hold my phone near it while on call or playing a podcast and have it transfer over without going through the Bluetooth menu but after setting up the homepod mini, it just doesn't work at all. The "transfer to homepod" feature is enabled.


Also, when I tap the top, it just starts playing U2 music but not sure why it does that. What app would that be playing from/ Any way to disable that?

HomePod mini, 14

Posted on Nov 18, 2020 12:55 PM

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Posted on Jan 26, 2021 4:16 PM

I was able to finally solve this with my HomePod mini and iPhone XS by doing the following: on my phone Settings> WiFi>the network that I am currently connected to and then unchecking Private Address. As soon as I unchecked that the song I was playing popped up that it could be played on the HomePod mini and it seems to have solved the problem. Using the Private address under Wifi prevents tracking but must make it hard for the HomePod to find my phone. Anyway not sure if this has been posted and hope it helps someone.

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187 replies

Nov 26, 2020 1:49 AM in response to Packs

To All I discovered this today, while am working with Apple support they installed a profile etc and collecting logs on my iPhone SE 2nd gen, the transfer/handoff feature worked beautifully with my wife's phone. Only reason I could conclude is the MDM Corporate Profile on my phone which was stopping this on my phone. Just incase its a worth try. Having said in both our phones the call landing directly on the speaker is not working. Apple support is working.

Nov 26, 2020 7:28 PM in response to JimCzer

Again this morning my observations

  1. Removed all corporate profile
  2. Reset the phone to factory reset
  3. Setup the phone as new (Not bringing in old backup)
  4. install all corporate profiles
  5. Transfer/Handoff works flawless so far no issues, only issue remaining is call direct landing on the speaker which used to happen on my elder version o HomePod
  6. Still working with Apple Support they installed some test profiles on my phone and HomePod both reproduced the scenarios and collected all relevant logs
  7. To me it sounds like they know there is a bug and trying to identify realtime usecases
  8. I will keep you all posted once i hear from them

Nov 29, 2020 6:10 AM in response to Johnburg

I got it, it was tongue and cheek response, Im cool with it. Im just super frustrated with this. I purchased three of the homepod mini’s for the main reason of the handoff feature after purchasing three iphone 12 pro max 512gb for us in my family and purchasing an upgraded macbook air M1 so after spending about 10k in the past couple weeks with Apple I have to go through the headaches of wiping restoring replacing devices with no success. There are several bugs that need to be fixed and its obvious its a software issue and apple at this point needs to stop telling people to wipe their devices and start as new, for me thats a non-starter. I refuse to wipe and start as new when the backup that was restored from was an iphone pro 11 max to a iphone 12 pro max. The iphone pro max 11 had zero problems so now Im supposed to wipe my iphone pro 12 max because the restore may be affecting my handoff on my iPhone pro 12 max...I DONT THINK SO. You see how crazy this sounds, they need to fix it and stop putting all the customers through all the headaches of wiping and restore when they know at this point they have a problem that needs to be fixed...

Nov 30, 2020 6:14 AM in response to Packs

I have an iPhone 11 Pro Max and when I setup my Homepod Minis the handoff feature worked fine. After a couple days the handoff had stopped working. I have had bluetooth issues with my iPhone since the iOS 14 update. The bluetooth will be fine for a couple days and then lock up until I turn it off and back on. Before resetting the Homepod Minis or my iPhone, I decided to try turning the bluetooth off and on again and it worked. The handoff immediately began working again for me and this has fixed it every time it has failed since.


I don't know if it will work for everyone, but it works for me so I wanted to share.

Dec 8, 2020 9:08 PM in response to puffy98

Didn’t work for me, I have the new iphone 12 pro max, my handoff works fine but my daughters iphone 12 pro max never have worked with the iphone mini handoff and let me tell you she barely has any apps on her phone so its not an app causing the problem, hopefully its software because the main reason I bought 3 of the homepod mini’s was for the handoff function. And Im really getting tired of the fact that the recourse is always to wipe the hone and restore as new and see if it works. The thing is I dont care if it works with a clean phone. Her previous iphone 11 pro max worker perfectly and we restored her iphone 12 pro max the the iphone 11 backup so why in the **** wouldnt it work. And if we wipe her phone and restored it as new which we did and it didnt work but even if it did what is apple going to say ???...its my problem because its something on your phone, so I just spent close to $2000 for the phone, taxes, apple care case, magsafe and I supposed to use my phone with no apps? And in my case I have a hundred apps and many of them are extremely important to me so wiping my phone to test something is a NO-GO, Apple needs to develop some kind of diagnostic so they can determine conflicts on the phone, getting tired of spending $2000 for a phone then having to troubleshoot problems for a month and or wait for a fix to come out. The homepod mini is an obvious wide spread problem so how in the **** did Apple not see this in their testing???...I dont get it!

Dec 9, 2020 9:53 AM in response to Johnburg

9to5 Mac has a short video on their website today (12/9/2020) regarding iOS 14.3(RC)'s features and changes which states at the very beginning that the Handoff "experience" is not yet available ("but that should be coming before the end of the year according to Apple's keynote. We'll see what happens.")!!! Someone at Apple apparently forgot to alert their Apple Support team!! Why have we all been jumping through hoops at their instruction to investigate the non-functional feature? "Let's all wipe our phones and start from scratch." Apple's advertisements for the Home Pod mini touting Handoff should probably be revised, too.

Dec 9, 2020 10:23 AM in response to Johnburg

Johnburg wrote:

9to5 Mac has a short video on their website today (12/9/2020) regarding iOS 14.3(RC)'s features and changes which states at the very beginning that the Handoff "experience" is not yet available ("but that should be coming before the end of the year according to Apple's keynote. We'll see what happens.")!!! Someone at Apple apparently forgot to alert their Apple Support team!! Why have we all been jumping through hoops at their instruction to investigate the non-functional feature? "Let's all wipe our phones and start from scratch." Apple's advertisements for the Home Pod mini touting Handoff should probably be revised, too.

Weird how it works for everyone's review on Youtube for the homepod mini though lol

Dec 15, 2020 9:35 PM in response to dervish177

Hi All I have already shared the steps to try which worked for me, in addition to that post 14.3 update on my HomePod I wanted to share that the transfer has become extra sensitive. Like the phone is being sensed from far by the home pod mini. My phone isn't equipped with U1 etc. It is iPhone SE 2020. All good including call landing on speaker directly and handoff. Only issue couple of times I observed was call drop while call is still on going on phone. Other than that I see no issues.

Dec 15, 2020 9:40 PM in response to KhyberNY

Hello there I had the same doubt with mine earlier and removed whole of MDM profile from the phone did a factory reset and tried with out bringing in any old data. Started working like a charm. Then slowly I setup all the apps required for my daily stuff and checked after each and still worked. Finally I installed my work profile and then tested all works without any issues. To me it sounds like earlier if we have done any OTA updates those scores things which Apple is still not able to figure. Now 14.3 installation i did through my Mac which was 5.5GB. I chose to avoid OTA update and after the update checked all works well as expected.

Dec 18, 2020 2:14 PM in response to Srivatchsan

I can’t afford to do a factory reset as I have too many corporate apps that would be very painful to reinstall. Not to mention WiFi passwords. Hopefully apple will be able to fix this. I don’t think;I it’s the OTA update itself as I have a other phone with different apps that works with Handoff after an OTA update.


I got a call from apple support because they saw this thread and wanted to help troubleshoot. They downloaded logs from my Mac and I will keep you all posted if we make progress.














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Homepod mini handoff not working

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