Location of phone for placing 211 calls

How do I set where my phone thinks it is for placing 211 calls? I am in Iowa, but when I call 211, the call goes to Virginia.

Posted on Nov 18, 2020 1:09 PM

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1 reply

jdo_apple

Community Specialist

Nov 26, 2020 3:29 PM in response to ASH316

Hello ASH316,

Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to dial 211 in Iowa on your iPhone. First, Make sure your iPhone is up to date, as the updates contain stability fixes that can resolve issues like yours, as well as important security updates to keep your iPhone safe. Then see the official 211 website and app for Iowa and Nebraska as an alternative if you are still having an issue with calling 211 from your iPhone:

Update the iOS software on your iPhone, iPad, or iPod touch

211 Iowa/Nebraska - Get Connected - Get Help

211 Iowa on the App Store

Cheers!

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Location of phone for placing 211 calls

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