Keynote & Pages don't open files after update

Hi there,

I recently updated to MacOS Big Sur and the newest iWork, but now both have troubles opening new files. E.g., when trying to open a keynote file, created on Tuesday with just the previous version of Keynote, I get only the message of "downloading" that doesn't seem to go anywhere, regardless of the time I wait.


Also, when adding pictures to a new Keynote presentation (yes, I can open a new one), the whole Keynote freezes and crashes.


Is this a known problem and how could I fix it?


Thanks,

Anja

Posted on Nov 19, 2020 2:56 AM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Keynote & Pages don't open files after update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.