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For the last couple weeks, I have been unable to load yahoo mail on my MacBook Pro (it times out). It still works on my iPhone. It doesn't work in Firefox or Safari. I have removed cookies, etc. Everything is up-to-date. I called my internet provider but they said to call yahoo, which is impossible. Yahoo.com loads but not completely. help barely loads. I am running Mojave 10.14.6.
MacBook Pro 15″, macOS 10.14
Are you running any VPN, Anti-Virus, or Cleaning apps?
Make a New Location, Using network locations in Mac OS X ...
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
Sys Prefs>Network>highlight the Interface you're using>Advanced>TCP/IP>Configure IPv4: Using DHCP.
If using Wifi, instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
System Preferences>Network>choose interface>Advanced>Proxies Tab, make sure none are set, like for HTTP & HTTPS.
System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
8.8.8.8
8.8.4.4
1.1.1.1
9.9.9.9
Apply.
Are you running any VPN, Anti-Virus, or Cleaning apps?
Make a New Location, Using network locations in Mac OS X ...
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
Sys Prefs>Network>highlight the Interface you're using>Advanced>TCP/IP>Configure IPv4: Using DHCP.
If using Wifi, instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
System Preferences>Network>choose interface>Advanced>Proxies Tab, make sure none are set, like for HTTP & HTTPS.
System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
8.8.8.8
8.8.4.4
1.1.1.1
9.9.9.9
Apply.
Please check if safe mode helps to troubleshoot. And/ test if you have same issue in a new user / guest user in mac.
https://support.apple.com/en-us/HT201262
Note: Safe mode prevents your Mac from loading certain software as it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed.
Have you installed any new Fonts lately?
Did this happen after a SecUpd for Mojave?
Try reinstalling this in Safe Mode, but not using Firefox...
https://itunes.apple.com/us/app/macos-mojave/id1398502828?mt=12
Safe Boot, (holding Shift key down at startup).
I will try this if (when) it happens again. What I did was take the laptop to another WiFi and logged in. I brought it back home and it seems to be working. Help.yahoo.com still won't load at all. I guess I have jury-rigged it, not fixed it.
Well. That didn't last very long. The computer bombed and I had to
restart. When I opened Firefox mail wouldn't load. I tried your suggestion. I am not sure I did it right, but interestingly, mail loaded, but all the text is gibberish. I noticed this happening on some other websites recently. I tried cleaning the font cache in Suitcase Fusion but it didn't help. What now?
Okay. I cleaned the font cached again. Found a couple fonts that Suitcase didn't like and removed them. Restarted everything. Looks like yahoo mail is working. Thank you. I don't know what I did but it is working for now. Is there any problem with keeping these settings?
That didn't help. I did a network diagnostic, but I wouldn't know what to look for in it.
Did you change the password lately?
See if this helps...
https://help.yahoo.com/kb/generate-third-party-passwords-sln15241.html
I can't load this page to read it. And I just found out I can't load yahoo pages on my iPhone in Safari either.
Great news, should be fine keeping these settings... take care my friend! :)
Yahoo mail won't load on my MacBook Pro
