iPhone 12 Pro Max Issues

claygoldstein wrote:

I had heating, too right next to the camera lenses. Then software issues. As I packed it to send it back the phone was stuck with the apple logo on a black screen. No change, for three days.

For anyone else who might experience that:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

saiful176 wrote:

Shaking: I use IPhone 12 Pro Max now. Whenever I charge it, it becomes hotter than my previous phones.

Charging creates heat. Unless the phone is shutting down to cool, don't worry about it.

The biggest problem is; I can’t take photo or video right after charging the phone or during charge. It starts shaking and the photos and videos become blur. Does anyone face it?

I've never heard of this, so if your phone is doing this, I would contact Apple Support directly as this sounds like an optical stabilization issue.

Contact - Official Apple Support

As explained here (emphasis mine):

Use a passcode with your iPhone, iPad, or iPod touch - Apple Support

Require Passcode: As soon as you lock your screen, the default for this setting will ask you to enter your passcode to unlock. If you don't want an immediate passcode requirement, change this setting. (For your own security, if you use Touch ID or Apple Pay, you can't change the immediate passcode requirement).

You can leave a suggestion for Apple here:

Feedback - iPhone - Apple

1. 12 max pro Speaker phone always “I can’t hear you” from callers or people I call.
2. music is low in aux or Bluetooth
3. this is totally ruining my iPhone experience, not to mention the cost of this 512 storage

It’s a temporary hold until they receive the defective item but the man said things get lost in the mail sometimes so that’s my biggest issue. That and having to fork out another 1,300 for another phone it wasn’t damaged at all I have messages to prove it too. No water damage nothing like that it’s some type of glitch they said because the phone is great just can’t hear ppl unless it’s on speaker

i also have a problem kn mu camera. When i open the camera, its like there is a problem on sensor. It does blur,clear,blur,clear continuesly... and the night mode icon also popping and fading(loading?)...... why is my 12 pro max do this! Any recomendations?

You can either do an Internet search, or I can post photos of the same lens flares occurring on every iPhone camera going back to at least the iPhone 6 as well as phone cameras from Google, Huawei, LG, Samsung along with DSLRs from Canon and lenses from Tokina.

Here's a fun example; the shot on top is from an iPhone 12 Pro Max, the one on the bottom is from a $6000 Canon DSLR/lens combo:

I am on my second pro Max. I had the heat issues and a software glitch. Sent it right back. So far so good with this, there may be hope .

My problem is that I need to enter a passcode to wake it, every time it goes to sleep, even if it was seconds ago. My 8+ had options that included immediately up to four hours. The only option is immediately

Face ID doesn't work with a mask on. Now if someone is using my camera for me they need the passcode every time.

I lose important seconds punching in this ID code every time. Considering that these are options they took away, I hope to get it back in a software update soon ...

Hard to really say but the volume thing could be as simple as your volume on your device is turned down low making it where you need to turn the volume up I’m the car. The flickering may be a real issue but you would need to have it looked at to be sure. The phone getting hot the first few days could be due to the indexing and things working in the background after restoring an old backup. That can happen for a few days. But if these issues persist or you’re concerned I would definitely have Apple look at it or do an exchange since you’re still in the return/exchange period. I personally haven’t had any of these issues so far

I had heating, too right next to the camera lenses. Then software issues. As I packed it to send it back the phone was stuck with the apple logo on a black screen. No change, for three days.

I’ll order the replacement after they receive it next Tuesday ....

I’m having the same issue VOLUME. I can’t hear my phone calls unless they are on speaker I had to pay 1,300 for a replacement smh ridiculous. The volume was so low! And when I sent voice memos my voice was just static smh

So to answer your statement no I never dropped it never got it wet it came like that which they assured me some ppl had the same issue. Unfortunately I had to put down 1,300 on temporary hold to get a new one while waiting for them to receive the defective one. Yes I have apple care. That’s just how things are I’m not complaining just saying it sucks being that I wasn’t expecting this to happen to my brand new phone but hey it happens

It does.

Also, if you go to the Genius Bar at an Apple Store they can generally help you at the time of your appointment or, if they don't have one of your model phone in stock, let you know when to come in to swap yours out.

You only have to provide a card for a hold because they are cross-shipping the replacement.

I’m aware of this unfortunately I am disabled so I do everything online for now. Unless I have a family member around that can help me out. Hey, that’s the risk you take getting a new device during the first drop lol they haven’t got all the kinks sorted out yet.

Hello ! This is my first week with the iPhone 12 pro max. I’m issue are,

the volume is really low when I’m speaking. Flickering screen. And worst of all the audio sucks. There is alway and echo of my self through conversation. Music comes out poorly.(REVERBERATE) Nothing like my 10 xs Max speaker. I know it’s early. But the disappointment takes away my excitement for my new iPhone. I will be returning this new phone I really hope these issues are fix soon.