iPhone 12 Pro Max Issues

I am on my second pro Max. I had the heat issues and a software glitch. Sent it right back. So far so good with this, there may be hope .

My problem is that I need to enter a passcode to wake it, every time it goes to sleep, even if it was seconds ago. My 8+ had options that included immediately up to four hours. The only option is immediately

Face ID doesn't work with a mask on. Now if someone is using my camera for me they need the passcode every time.

I lose important seconds punching in this ID code every time. Considering that these are options they took away, I hope to get it back in a software update soon ...

I was so excited to get mine and I’ve had nothing but problems since I got it. When I receive a phone call, my phone locks up and goes to a black screen. I can’t even hang up from the phone call, I have to wait until they hang up and then my phone comes back on. When someone replies to one of my text, it doesn’t notify me. And the volume thing has also been an issue.

Update: So far, my second Pro Max 12 seems good. Volume, heat, operation seem as expected.I have one primary complaint that I will start a new conversation:

With my past iPhones I had several options for setting the ‘require passcode’ length, up to 4 hours. With my new iPhone 12 Pro Max my only option is ‘immediately’ (Settings/Face ID & Passcode/Require Passcode/immediately). This makes using the phone very frustrating. 

This limited option does not work in the Covid-19, mask wearing era. Face ID does not work wearing a mask. That means I’m required to put in the passcode whenever I want to wake the phone, even if I clicked sleep just seconds ago. 

Even without face masks, this does not work if I temporarily give someone my phone to do work for me. I have to either share my passcode so they can use it every time the phone goes to sleep or turn my passcode off, both security risks, and time wasters if the project needs instant access/wakening to accomplish. 

If there are no methods or workarounds to accomplish this now please tell developers that removing these options limits a professional device, it does not enhance the product. The options need to be reinstalled for future releases of the operating software.

Upgraded from iphone 11 pro got the 12 pro max. Mine is getting warm as well that you couldn't use the flash in the camera app. And it's draining battery so quickly. Like 3 hours. And it also affected the battery life of my apple watch series 6. Now my watch won't last for 2 hours. The battery culprit I think was apple music. And when I deleted it, it still uses battery as deleted apps. Any help here?

[battery](https://photos.app.goo.gl/aTWkRgG2NXsuP5nh9)

[battery 2](https://photos.app.goo.gl/owEdygS2csfkjvi79)

[overheat](https://photos.app.goo.gl/cdjhKUdftsAKoEmz7)

I’ve had a new 12 pro max for 2 days, And have noticed that the volume is not high at all even when I turn it up to max. I set mine up as a new iPhone so it’s not because of transferring data. Mine also has camera issues I can’t take a picture because the camera just keeps blinking on and off from black screen to picture than the black screen but it won’t take a picture. Yet the video camera works fine. And I can take a screenshot of something on my phone. I also noticed the phone gets very hot. I will be doing a return, I ordered through Verizon so I just hope that I don’t get stuck with something refurbished. I don’t feel that’s an option with how much I paid.

Your 100 percent right apple customer support has gone down the drain I have all these issues with my phone it’s in warranty and they will not care to exchange it for me i got sent to apple store twice they will not admit fault it was like a battle against me and then for them to admit there is issues with my phone they kept doing diagnostics on the phone then giving it back saying there’s nothing wrong with it when clearly the speakers sounds like I’m speaking to a robot with a hangover the screen flickers when I zoom in and out and the over heats every time while on charge and I’ve sent it off for repair twice now and they sent it back saying it’s fine nothing wrong with that means my warranty holds know value at all what’s the point off even having it I’m very stressed after paying 1100 pounds which I have never been able to do or afford a brand new iPhone and this the experience and customer service I’m getting from apple very unhappy stressed out don’t know what to do next there call centre are based all over the world they hardly can speak English and have very little experience this is fully stressing me out after being on calls to apple support for hours and still they refuse to exchange my defected iPhone 😥😥😥

Mines does the same but the heating by the lens is rare but the screen flickers like crazy sometimes even when it’s not hot but it’s not flickering it’s the display changing colors

its like 100% color flickers to 60% color

it fades color

super slow!😕reset over and over

Reset network configuration

I’m having the same issue VOLUME. I can’t hear my phone calls unless they are on speaker I had to pay 1,300 for a replacement smh ridiculous. The volume was so low! And when I sent voice memos my voice was just static smh

I’ve had an issue with the speakers not working. I can be vista video or playing a game and can only here sound from the ear speaker. I have to power cycle it for the sound to play out of the bottom (loud) speakers.

My biggest issue is not being able to live stream. Since I've moved to the Iphone 12 pro max I cannot stream at a high enough rate. I've been streaming from my previous iphone x for years, but in the same environment, this phone struggles for some reason.

You can either do an Internet search, or I can post photos of the same lens flares occurring on every iPhone camera going back to at least the iPhone 6 as well as phone cameras from Google, Huawei, LG, Samsung along with DSLRs from Canon and lenses from Tokina.

Here's a fun example; the shot on top is from an iPhone 12 Pro Max, the one on the bottom is from a $6000 Canon DSLR/lens combo:

Shaking: I use IPhone 12 Pro Max now. Whenever I charge it, it becomes hotter than my previous phones.

The biggest problem is; I can’t take photo or video right after charging the phone or during charge. It starts shaking and the photos and videos become blur. Does anyone face it?

I received three iPhone 12 pros in November my current network is T-Mobile. I’ve been with them just over 14 years.

To set aside one conversation, T-Mobile has been extremely helpful and very professional trying to help resolve my current situation/problems.

Upon receiving the phones I followed all procedures in setting up all three phones. Immediately after setting up all three phones I started experiencing technical problem.

Issues with dropping the phone calls, connectivity between 5G/LTE Wi-Fi, Internet connectivity, Siri acting erratically, dropping calls, network issues etc.

I contacted t-mobile on several occasions to investigate the issues, however they currently have no answers and are looking into it. As many of you are aware I do not believe it’s T-Mobile, AT&T, Verizon or any other carrier with this issue. It is Apple. The fact that hundreds if not thousands of users are experiencing the same problem with her iPhone 12, leads me to believe that iPhone 12 has an had an existing problem. I think that Apple needs to address this and do it immediately. These phones are too expensive to have such issues. Not to mention that we’ve all come to rely an apple as a top producer and a company that sets the standard for quality.

At this point I’m starting to question that and believe that as a possibility these phones are produced in massively shipped knowing they were existing issues.