HBOMax - Can't Verify Your Subscription

Same her, I mailed then a chat and just got the reply that the app subscription only works for apple apps. Better to subscribe directly with HBO.

not worth paying apple, which does not offer deals, and can’t give you acces to watching via web or in TVs.

You would have used the HBO app on Apple TV, which would then link to your Apple ID for billing and also login. You would only use a TV provider for the web login if you had access through your TV subscription (either standard cable or live streaming service) and that would not apply here.

To sum up, do a standard login (not TV provider) and if your Apple ID credentials don't work then you would need to contact HBO for assistance.

I've been having this same issue too. I've been in touch with HBO support and it is supposed to work. My problem started when HBO Now turned into HBO Max. I was able to login through a web browser on my Mac and watch HBO Now with my tvOS/iOS credentials. But it stopped working after the changeover. HBO is stumped. I think it's a database problem screwing up authentication outside of the tvOS/iOS apps. I suspect the fix is to let the subscription lapse so the database resets or updates. It's been broken for 6 months now. I just tried it again after giving up in July. Still no go. Very frustrating.

That would only apply if you subscribed to an Apple TV channel as it only offers access via Apple’s TV app. HBO does not offer that ability, as that support was dropped when they introduced their Max service. So you would simply be subscribing to HBO directly and choosing to bill through your Apple ID, if there was an issue logging in then it would be due to something on HBO’s end.

This totally worked! HBO is really screwing the pooch here. They either need to remove the Login with TV provider for AppleTV based HBO Max subscriptions from their browser login or fix it! So for all of you looking for the fix, @willywonka98 is correct. I'm now able to log into HBO Max on a desktop computer. Big thanks to you, Mr. Wonka. I've been trying to figure this out for 6 months, at least.

HBO Max is not available as an Apple TV channel. The option is to sign up directly with HBO using their website or app.

Thanks, I’ve tried it and no luck. HBO days it is an Apple issue and Apple replies to contact HBO.

They are misleading you. It has nothing to do with Apple, you are simply using your account for billing but are using HBOs service and any issue encountered is their responsibility to fix.

Wow, really?? That's super valuable info if it works. I'll give that a try.

Thanks.

Was that a password reset through the HBOMax website, or your AppleID?

did u reset ur hbomax password or apple id pw?