HP printer filter failure
Have tried every step from HP and Apple community to print on an HP 8600 printer. Any suggestions?
MacBook Pro 13″, macOS 10.14
Have tried every step from HP and Apple community to print on an HP 8600 printer. Any suggestions?
MacBook Pro 13″, macOS 10.14
Denise, have you tried this?
User level:
Level 1
(4 points)
macOS
Speciality level out of ten: 0
Oct 29, 2020 3:44 AM in response to sterling r
to solve the problem I installed the HP Smart printer app on my Mac. While I use legacy Laserjet printers that require a USB connection to print, the HP Smart app seems to have solved the expired signed code issue with the previous printer drivers that the MacOS was balking at. The HP Smart app is more than I needed and in fact I don't use it as a Print device controller at this point, but the printers started printing again just fine. I am aware I have made some assumptions as to the exact cause and correction but decide to go to HP the Print vendor for a solution and it has worked.
https://discussions.apple.com/thread/251954553?answerId=253758078022#253758078022
Thanks for the suggestion. When I went to the App Store to download and install this HP Smart Printer App, a window appeared that said, "Could not complete your purchase". I tried 3 times, to no avail.
You were right, the link was inaccurate, the hp site had one that worked. I installed it, it listed my printer as ready to go, I tried to print, and the same printer dialogue window said, "printer filter failed". Open for suggestions.
Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup).
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X
http://support.apple.com/kb/ht1341
Reboot.
HP printer filter failure