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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
title says it all.
has anyone experienced the same issue? or anyone know how to fix that?
i tried resetting NVRAM
i tried restarting with and without Reopening Apps
MacBook Pro 13″, macOS 11.0
Hi A.Bss,
Thanks for giving those steps a try.
Since this is occurring on multiple accounts, lets try to reinstall macOS Big Sur and see if the situation improves:
How to reinstall macOS - Apple Support
Let us know if that helps.
Thanks for using the Apple Support Communities.
Hi A.Bss,
It sounds like you're having trouble with location services and we can help.
Do you have a profile installed that might be controlling this?
Try enabling location for another user as a test and see if that also turns off during restart:
Set up users, guests, and groups on Mac - Apple Support
Let us know what happens.
Thanks for using the Apple Support Communities.
Hi, SnickZ.
Thank you for the reply.
I have followed all the instructions in that link to reinstall macOS.
Unfortunately, I was introduced with a whole bunch of problems along the way.
Firstly, Big Sur is currently restricted from from being installed on my MacBook Model because the initial release 11.0.1 has a bug that corrupts the I/O board's firmware in some 2013/2014 MacBook Pro's. So now when trying to install Big Sur i am presented with the following error message "Installation of macOS could not continue. Installation requires downloading important content. That content can't be downloaded at this time. Try again later."
I have formatted my SSD before attempting to reinstall macOS and being greeted with that error message meant i can not reinstall. Anything.
After following the instructions here https://support.apple.com/en-gb/HT204323 i was at least able to install OS X Maverics 10.9.5 which i then Updated to Catalina 10.15.7
I am currently using Catalina 10.15.7 but am unable to update to 11.0.1
I have since been introduced a bunch of iCloud bugs when attempting to sync my data.
Keychain not syncing, iMessages not Syncing, iCloud drive being stuck downloading 2 items, Photos stuck Curating Photos and Layouts.
Anyway, I will simply have to wait for Big Sur 11.1 which thankfully will not be restricted on 2013/2014 MacBook Pro's
Then i will attempt to clean install macOS.
At least Location Services works properly again.
Hi MichelleT18,
Thank you for the response!
I have just tried what you've suggested.
Sadly, the issue persists even with a Test User.
I do not believe I have any profiles installed.
Hello SnickZ.
Thank you for the suggestion.
I have followed the instructions in the link you provided to reinstall macOS from scratch. Formatting my SSD and all.
I am happy to report that the issue is now resolved.
Thank you.
Location Services keeps switching off every time i restart my MacBook Pro running Big Sur 11.0.1
