I just got my beats flex HOW DO I CHARGE???

I don't know how to charge my beats flex. the cord has the same connector on each side. one side does plug into the beats but I have no idea what to plug in the other side to it does not match with anything else to plug it into it doesn't fit in to my computer or any power source please help I am pretty tech savvy and my son has beats and my husband has Bose theres plug into a normal power adaptor I'm so confused and I have looked up videos on google they don't show where to plug it in, I can't find an answer HELP ! Please !!!

Posted on Nov 20, 2020 10:51 AM

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Posted on Dec 31, 2020 2:57 PM

You have to buy a usb c to USB adapter or cable, you can get the adapter on Amazon for like $6.29 or a cable for like $10-16

103 replies

Sep 23, 2021 3:10 PM in response to coltsgalll

Don't buy the Flex, there is no way to charge it at all, it's unbelievable that they sell a product that you have to buy another product in order to use it, it is a scam at the highest level on top of that the instructions are printed so small in order to save paper and printing that you cannot even begin to be able to read them. This is an awful lack of customer concern the exploitation is incredible, it's shameless and we should all post it on every forum. Never again will I buy a product from them, never. Totally by design to cheat their customer, they designed it that way.

Sep 23, 2021 3:17 PM in response to DontbuyBeatsFlex

I totally agree I’m not buying these. In the last week I have purchased two sets and they must’ve sat on the shelf for a year or two because the batteries were dead and we’re not even chargeable! And the fact that they want us to pay $10-$17 just for a **** adapter to charge a product that needs to be charged is the craziest and most greedy thing I’ve ever heard. Take them back. The best thing I’ve heard about them is they lasted for two months. Buy Jlabs. You will thank me later

Sep 25, 2021 7:09 PM in response to coltsgalll

Funny how the apple staff made no effort whatsoever to inform me about the products features i.e the fact that if i want this product i also have to pay for a charger. Funny ol world isn’t it. The lack of any information to do woth the products charging capabilities of which are not specified on the packaging your able to witness prior to purchase shows what a money grab this product is. JVC sell just as good for £25 and its a sad fact, especially after a receiving these headphones as a gift expecting them to be somewhat practical bur found the complete opposite. Please do not take this review with a pinch of salt as it is factual from an avid apple consumer.

Sep 26, 2021 3:24 AM in response to Connorlong123

I totally agree. I get it I think that if you sell something that needs to be charged don’t assume that everybody in this whole world has every adapter called around our house. We don’t. Very disappointed to get something new and not even have a way to charge it! Jlabs are great ear buds i suggest you going there. I would stay away from anything that Apple is doing because they seem to be, as they say, going green! What the **** does that even mean?? Give us adapters to charge your products!

Oct 13, 2021 8:40 AM in response to AzaleaW

Ought a new pair. Arrived dead! Had to wait 5 days for apple to send me a box to send my new unused beats flex in for repair. Sometime later they arrived. Gave them a full charge and they lasted 2.3 hours and DEAD again. What happened to 12 hours!?? Plugged up for 30 min and light is still red (charge needed).. what happened to a fast 10 min charge gives you an hour 1/2?

horrible product!! Not worth the aggravation. Not even a wall charged without buying one to make the product work!! Horrible service!! Now I am awaiting another 5 days on my warranty for them to ship out a box and do it all over again… wish me luck. Hopefully 3rd times the charm

Oct 13, 2021 9:00 AM in response to PepperfromKY

This is not a rant! It's a fact! No way to charge the

device. I feel the same way, what a garbage way to treat customers, I won't be

back, you must know that they discussed at length how to handle this matter in

product marketing and decided to opt for greed rather than customer service, I

imagine some brave soul in the meeting said this is a bad idea to screw

customers but was overruled, there is no way to charge it and that is a poor

business strategy.

Oct 27, 2021 8:19 PM in response to intoku32

I was so angry I set them [the beats] down and have never picked them up again, I don't even want to give them away because it's such a cheesy thing to do ...give a person a gift that they cannot charge...... I won't use them ever again because I don't even want to advertise them to anyone else. I consider it tuition cost, I now know better than to do business with them again, they have lost me forever. Not even angry anymore, not even a rant, just facts.

Oct 28, 2021 2:23 AM in response to DontbuyBeatsFlex

I couldn’t agree with you more. Their junk anyway so feel good about that. I got mine returned from Apple because they were totally dead when I bought them. The one that they sent me only had a 2 1/2 hour battery life. They are back in Apple again. I also agree if you sell somethings that needs charging then equip the **** thing to be charged. Apple is calling it “going green “. When we all know it’s GREED. They have gone downhill in countless ways.

Oct 28, 2021 2:25 AM in response to PepperfromKY

I will say this. Never buy accessories from Apple because they fall apart. Their accessories are $19-$49 for things that we need to make their things function and charge. To help with them. I went to Aliexpress online and bought some incredible braided 90° angle charging cables! I absolutely love them free shipping and paid two dollars. I bought seven of them! They even have 10 foot ones. They have everything we could possibly need and this is actually where people get them from and then turned around with resell them so anything made in China, go to China and pick it up yourself. You’ll save a ton of money getting the same thing. Shipped quickly and got here faster than they expected. Totally satisfied with AliExpress

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I just got my beats flex HOW DO I CHARGE???

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