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Hi I have 2017 Macbook Pro. Couple of weeks back i used to see lines at the bottom of screen and then few days back display went black even though the mac is on when i open the macbook more than halfway.
Anybody facing the same issue with 2017 MBP?
MacBook Pro 13″, 11.0
venkat4427 wrote:
Hi I have 2017 Macbook Pro. Couple of weeks back i used to see lines at the bottom of screen and then few days back display went black even though the mac is on when i open the macbook more than halfway.
Anybody facing the same issue with 2017 MBP?
It is a known issue...
Service Program—
https://www.apple.com/support/13-inch-macbook-pro-display-backlight-service/
All you can do is take it in and have it repaired.
At this time, there is no Service Program for this 15" issue of the projector cable, or the 2017 MBP.
Typically in the past if Apple does release a Service Program, they have offered a refund for out of pocket expense parts & labor for the exact issue covered.
Service Programs are triggered by the percentage of all MBP of this spec vs the number of failures documented.
We are not privy to this %, or have any more insight.
A repair ticket, your Apple Feedback—all are heading in the right direction to trigger this release.
Apple Feedback http://www.apple.com/feedback
A repair at your local AppleStore or AASP will generate a "service record" for the repair on your machine—and this is all you will need to qualify—if a Service Program is issued.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside USA
https://locate.apple.com/country
An alternative work-a-round for you is to connect to an external monitor if you can not afford the repair price.
Also having this issue. 2017 MBP, had the stage lighting effect happen 2 weeks back and now the display has gone completely black. Same issues that affected the 2016 Flexgate issues, but for some reason there's no recall on ours - even though its the exact same issue
Yes I have the same issue but although it is covered by Apple support 2016 they will not cover 2017 models
2017 MacbookPro Backlight Issue
