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Mac Mini (M1) dual display doesn't work.

I'm enjoying my Mac mini with the M1 soc but unfortunately connecting two monitors does not work. Upon fresh boot, both monitors display correctly on login screen. However, when logging in, both monitors start flickering (see video). I have to disconnect and reconnect one hdmi cable for displays to work again. I currently have one one monitor connected through the HDMI port; the second monitor is connected with a USB-C to HDMI adapter. I should clarify that both monitors work perfectly on their own; the issues come when both are connected. Any ideas?


I've liked a video of flickering. The apps are non-responsive when flickering is occurring.

Mac mini 2018 or later

Posted on Nov 20, 2020 8:09 PM

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Question marked as Top-ranking reply

Posted on Feb 19, 2021 12:30 PM

OK this is more of a specific response, mainly to anyone attempting to connect TWO Apple 30" (maybe other sizes too?) Cinema Displays to an M1 Mini. I am writing this all to document for anyone else in the hopes that they don't have to jump through all the hoops I did, also for my own reference later as the issue is not resolved!


Bought a new M1 mini (16Gb of RAM) in January; after reading SOME threads and watching a couple YT videos (like the one where the dude hooks up 6 monitors), I was confident that it would take some trials but all I had to do was figure out the right set of adapters and I'd be golden.


My monitors are the older ones, not Thunderbolt, so already were running to my 2013 Mac Pro via the expensive dual-link minidisplayport to DVI adapters. I tried this HDMI cable before my mini even came, no dice so I sent it back.


Then came the onslaught of attempted cables, some using the minidisplayport adapter and others including the Startech USB adapters that have their own GPU card.


Didn't work: this this this this and this


These 2 USB-C/Minidisplayport adapters DO work, at least in connecting ONE of the monitors:

https://www.amazon.com/gp/product/B01N4FQNYW/ref=ppx_yo_dt_b_asin_title_o02_s01?ie=UTF8&psc=1

https://www.amazon.com/gp/product/B08B7FSVTL/ref=ppx_yo_dt_b_asin_title_o04_s00?ie=UTF8&psc=1


Finally discovered Apple had an HDMI-DVI adapter, so had to try that, right? No dice, sent it back.


Then I moved to the DisplayLink software route, trying this Startech adapter as well as a single display adapter(using another adapter in the middle, which seemed to work but then would fritz out. Then it really just wouldn't work.


Oh also forget trying to sleep the computer and then hoping the displays would wake up too, I would always have to re-plug in the cords to get anything to show up. I spent time in Safe Mode, Recovery mode, tried changing the desktops (now there's this new adaptive desktop that changes sunlight throughout the day, could that be it?--eventually figured out, no that's not the issue). Note that this is pressing option while changing the resolution in Displays system prefs to toggle different things here and there, trying all kinds of combinations and forgetting which ones I'd tried and then trying them all again. Oof.


Then I read that 11.2 fixed the displays problem! Oh, the problem was actually in the OS?! I guess I had given Apple too much credit and assumed it was the adapters. So I pre-emptively rebought that Apple HDMI-DVI adapter, giddily updated, and upon hooking it up--it... didn't work.... but now I COULD get the HDMI-connected display to come on in lower-res mode, at least on startup.


I kept reading more and more, but could not get the 2 displays to come online at once, ever, for more than 5 minutes. So I finally scrapped the notion of even trying for 2, but then read this article about resetting the color calibration, so I tried it.

I had already tried creating new calibrations settings (I thought), but wth ok, I gave it a shot: and lo and behold, the 2nd display (connected via HDMI) would come on! ...so long as I left it in 1280x800. Tried a lot of other things to no avail, and FINALLY called Apple.


Got escalated, and spoke with a tech who spent some time looking through Engineering notes. Came up with the pronouncement that 2 Cinema Displays will NOT work with the M1 mini, at all. !! Wait what? I told him that I was seeing the second monitor, so long as it was in 1280x800 (or less), and it did appear stable. He said that according to Engineering the company is surprised by that. We ran through a number of alternatives most of which I had tried, but apparently the company believes I should not be seeing ANYTHING on the 2nd monitor. Welp. OK, he wrote it down, said they may call me back, and here I am, still enjoying these monitors and hoping for an 11.3 fix (not holding my breath).


So, to recap, I am using one display connected via USB-c to minidisplayport to minidisplayport-DVI adapter, and the other is Apple's HDMI-DVI adapter right to the DVI connection (with all USB 2 cables plugged in too). I sent back the DisplayLink gear after the tech I spoke with said that it was a dead-end, that anything with an external GPU was uncharted or dangerous waters in terms of the M1 chip. And I have 1 and a half working displays. (OH btw I DID try using a different monitor via an HDMI cable, it worked fine 1920x1080 so at this point I think the dual-display issue (so long as it's not 2 ACDs) is solved in the 11.2 update, at least as far as I can see with a basic TV monitor via HDMI along with the aforementioned USB-C connection to my ACD)


I'm sure I forget a whole set of attempts to fix this, but I hope this helps someone. Or Apple to fix whatever the bug is. Til then I'll limp along with my half monitor and consider buying a new one (but I LOVE these old LCD monitors! so little glare!). Good luck.

Similar questions

380 replies

Dec 8, 2020 11:23 PM in response to whatisdeadmayneverdie

Same problem! Fresh start up or wake from sleep results in either 1) Artifacts on the HDMI directly connected or 2)VGA (via $69 USB-C dongle) reverts to 1024x768 resolution and refuses to go higher. Unplugging then re-plugging cables completely fixes the problem and everything is perfect... until the system either reboots or goes to sleep. Made a call into apple and we've begun the return process. We'll see how the second unit acts up.

System: Mac mini M1 16GB 512HD, dual dell 1080p monitors.

Dec 9, 2020 4:10 AM in response to rgaeti

Im happy that it worked for you, but I did the exact same thing. I erased the Mac completely, downloaded and reinstalled MacOS through the terminal with the help of the Apple Support (because a M1 specific personalization Error accrued, so the installation must be made through the Terminal). It took me two days of unsuccessful tries, until I wrote with an Apple Support Specialist, who knew this Problem and solved it with me) I wouldn’t recommend to do that because of this particular Display issue. (your problem seemed to be a bit different with that crashing)

Dec 9, 2020 9:03 AM in response to kibble4

So apple asked that I return the unit and upon receiving it, they would ship me another one Dec 30th! I opted to just purchase a second one then return my current one as close to the return deadline as possible so I can get a 100% refund. Truth is, even with this annoying display problem, the machine is so fast, almost shockingly so, that there's no way I can go back to my 2015MBP for the month.

So yeah... if you choose to return it, and it's a 16GB 512SSD version, you're looking at a couple weeks without your mini... unless you just buy another one and carefully pay attention to your return window.

luck!

Dec 9, 2020 9:58 AM in response to kimac

I won't be restoring from backup, I'll just reinstall all my apps fresh again. Please do let us know how it goes with the replacement Mini. I have a nagging suspicion that these are software problems and not hardware problems. If the problem persists on your new mini, I'm going to cancel my order and just deal with the Mini I have.

*fingers crossed*

Dec 9, 2020 6:17 PM in response to kimac

Dude, those instructions are a little too hard for me. Run a ruby script to create an override file? Can some one just tell me what to copy and paste into terminal? Someone needs to create some easy to read instructions that even a musician could understand. (I'm a musician).

Give me some easy instructions of what to paste into terminal I can do it! I'd love to try it!!!

thx

Dec 10, 2020 3:54 AM in response to bt017

Just tried out a DP 1.4 cable but nothing has changed. Fyi: I deleted my Mac before and installed Mac OS again with no success. I also delated these „plist“ files in applications (mentioned by kimac) together with the Apple support. It’s definitely a software problem and I wouldn’t recommend restoring your Mac because it doesn’t change anything.

Dec 10, 2020 4:49 AM in response to lukethesky

I do agree lukethesky. What I mentioned about delete the Mac and install the MacOS is regarding the crashes I was facing. It is clear for me that there is big problem on Mac Big Sur regarding displays management, it is everywhere... What I did help me to at least work with two monitors, it is not a reliable solution, I am not turning it off or putting to sleep. Every time I turn my monitors I have some issues on the arrangement but it is manageable. Apple needs to fix it, I gave up, I found a way to live with the bug until they provide the correct fix.


Dec 10, 2020 8:09 AM in response to whatisdeadmayneverdie

I do the same now every time I reboot. After a reboot both monitors flicker. I change their default resolution from 1920x1200 to 1920x1080. They stop flickering then. I can then change them back to 1920x1200 and it operates without a flicker. BUT, when it restarts next time, I'll have to do the same all over again. I'm also experiencing the dreaded bluetooth problem where it doesn't recognise my wireless keyboard, so I'm now back to using a 10-year old wired unit!

Mac Mini (M1) dual display doesn't work.

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