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Bbgijvcf Author

Level 1

4 points

iPhone 8

I bought a iPhone 8 and it is activation locked

Posted on Nov 21, 2020 8:41 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Nov 21, 2020 8:43 AM

If you are talking about "activation lock", neither we (just users like you) nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice).

Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone. Without those credentials, that device is useless to you.

You can also take a look at this support article:--> How to remove Activation Lock - Apple Support

Regards

Giulio

View in context

iPhone 8

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