External Display USB-c Monitor issue

I have a MacBook Air M1 (base model) and a LG 27QN880-B 27” QHD connected via USB-c. I keep my MacBook Air open because I use it as a Secondary screen and the LG (primary).

The issue (2) is that when I wake up the MacBook Air from sleep the monitor doesn't turn on. I have to unplug and plug again the USBc to turn on (sometimes I have to do it multiple times). Second issue, the performance seems to be a bit choppy and sometimes laggy (cursor seems to skip sometimes) with the external display connected.

This used to not happen before (MacBook Pro Intel Mid-2018), I would imagine with the M1, things would run smoother... but it's otherwise.. worries me a bit...


To let you know, I used "time machine" and restored my MacBook Air from the MacBook Pro content would this also cause issues as I'm seeing?


Thank you All!

MacBook Air 13″, macOS 11.0

Posted on Nov 22, 2020 6:43 AM

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Posted on Jan 15, 2021 12:04 PM

Update: I exchanged my MacBook Air M1 for a new one... after all the troubleshooting and no solution.

No more issues with the external monitor anymore upon waking up the MacBook Air.

I am running BigSur 11.1


BUT I still have mouse issues.. with the mouse cursor skipping around sometimes.. I have a Logi MX Anywhere 3 (changed from the MX anywhere 2). I now use the wireless dongle and no issues.. It saddens that I cannot use bluetooth mouse.. :(

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Jan 15, 2021 12:04 PM in response to Kimochero

Update: I exchanged my MacBook Air M1 for a new one... after all the troubleshooting and no solution.

No more issues with the external monitor anymore upon waking up the MacBook Air.

I am running BigSur 11.1


BUT I still have mouse issues.. with the mouse cursor skipping around sometimes.. I have a Logi MX Anywhere 3 (changed from the MX anywhere 2). I now use the wireless dongle and no issues.. It saddens that I cannot use bluetooth mouse.. :(

Nov 24, 2020 11:47 AM in response to sfilimonov

Have any of you folks tried resetting PRAM yet? I did that this morning and also deleted this file before rebooting:


~/Library/Preferences/ByHost/com.apple.windowserver.[UUID].plist


...since then I haven't been having any weird issues with my 4k display over DisplayPort. I did give up on USB-C though. It was still crashing my machine before this change this morning.


https://support.apple.com/en-gb/HT204063

Dec 2, 2020 11:00 AM in response to alan7467

Hey not sure if this helps at all but I have an LGHDR 4K ultra fine monitor that I use as an external with the 13” mbp. I had the EXACT same issue (pink flash and all) when I used the thunderbolt port on the monitor, if I switched and went to just plain ol USB-C it worked competent fine, no crashing at all and still charges the MacBook (not as fast but it works). The only issue I have still is trying to wake the external display. It’s 50/50 if unplugging and replugging will work, if that doesn’t then I need to restart. Pain in the *** either way but definitely better since I stopped using thunderbolt 3.

Dec 9, 2020 9:14 PM in response to Kimochero

I just got my new Macbook Air M1 with Big Sur 11.0.1, and connect usb-c to usb-c of LG 49WL95C-W. I used my Apple usb-c cables, I can't get the connection to LG monitor. After I used the original USB-C cable coming with LG monitor, the connection is ok, and ONLY on the top usb-c port of the left on Macbook Air M1. Not working with the second port of usb-c.


In summary, the USB-C port of Macbook Air M1 and the USB-C cable all come to play. The lesson is use the 1st usb-c port, and use manufacturer's USB-C cable.


Hopefully, my experience will help some of your situation.

Jan 15, 2021 12:00 AM in response to ski-ice

I believe there's no software solution yet. We need to wait for Big Sur 11.2.

You either get lucky and your screen miraculously works (if it does, don't close your MBP lid or don't put it to sleep), or you wait for the patch.


Apple is aware of the issue and is working on fixing it, but it appears it isn't as simple as we would all like. I've heard 11.2. beta was released in order to test if 'external monitor issue' is resolved, and users still reported the same problem.


Feb 20, 2021 6:39 AM in response to Kimochero

I — as one of the topic starters — have long waited for the fix to come and saw no progress in this discussion for my case. So I wrote to the chat of Apple Support and gave them the link to this discussion, then a specialist called me and calmly said that to prove that this issue exists I personally have to have macOS 11.2.1 installed (I had 11.0 as I was afraid that upgrading to 11.2.1 will return the issue to my computed) and confirm that the issue still exists. So he recommended me to install another macOS system on another part of my SSD. I did this — and THE ISSUE IS GONE. I have MBA M1, LG27UL650 connected via USB-C-to-mini-DisplayPort cable. My issue was that the display wouldn't work with my old MBP 16 2019 in 4K@60hz mode, only 4K@30Hz or FullHD@60hz after upgrading to 11.1.

Nov 25, 2020 8:27 PM in response to sfilimonov

I had this problem this morning with my new Mac Pro.

I solved like this.

Clicked on the Apple>Displays>Option+Click on Scaled under the list of resolutions tick on "show low resolution modes" and click the desired size, under Rotation a new drop down menu appears "Refresh Rate" this will give you the option to pick 60 Hertz or 30 Hertz.


I hope this helps you or somebody, I was almost going to return my Mac Pro or return my new Monitors.


Good luck!

Dec 17, 2020 12:02 AM in response to Kimochero

I've recently upgraded my MBP16 to BigSur. I skipped the 11.0. version and went directly to 11.1. but I still experienced the issue mentioned in this thread. Specifically I have a LG UHD 32 monitor connected via USB-C cable. When it wakes up from sleep the resolution is on 720p.


I found a solution on developer.apple.com forum which helped me. I hope it works for you as well.


System Preferences -> Display -> Color -> Calibrate... -> Click through all the dialogs

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External Display USB-c Monitor issue

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