4th Gen 2020 M1 Mac mini bluetooth issues with Magic Mouse2

This problem is all over the internet.

I have the Mac Mini M1 (8/256), new Magic Mouse 2 and new Magic Keyboard. The keyboard does not drop out. The mouse drops out approximately 5 times every 10 minutes. It is confirmed on the monitor that the mouse is disconnected/reconnected. I have tried powering down devices to no avail. No peripherals are nearby or connected other than a Dell display and the keyboard/mouse.

At this point, the device cannot be used for productivity work. I will need to send it back if there is no software patch to fix. While I have had intermittent bluetooth issues with Apple devices in the past, this is different. They were random and did not occur often.

msimpsonsoc wrote:

Have you tried them without Big Sur? There's some speculation it could be BigSur related on M1. I have a MacBookPro 13 with Catalina and use the same mouse/keyboard setup with no problems. I just can't triangulate if it's BigSur or M1 or Mini.

All M1 machines ship with Big Sur. They cannot run without it.

The fix worked the rest of day yesterday. I will update after I work some this morning. I'm glad it is something I could affect with a software change and think this means that a Big Sur update or a Bluetooth firmware update from Apple could permanently repair the issue. I don't think it is a hardware issue, at least for my Mac Mini M1.

Well, I worked for about 4 hours and the the Magic Mouse disconnected for the 1st time since my "fix". It was only one disconnect, then quickly reconnected. The pattern was normally 2 cycles of disconnect/reconnect, then fine for awhile. Not perfect, but so much better than it had been over the past couple weeks.

I'll keep an eye on this thread to see what unfolds. Even if I ordered a new M1 mm today, delivery is now slated Dec. 30 to January 4th. I'm in no hurry. Hopefully apple can push a fix sooner than later.

Forget the fix. The mouse is now disconnecting and reconnecting every 5 minutes. Ironically, I have no blue too streaming, nothing around the Mac Mini. Just surfing the internet for a new monitor for the Mini.

Running out of time here Apple. Still haven't seen/heard of a fix for this? What is your plan to address?

Currently using a wired mouse with my new M1 Mac Mini, after a complete meltdown this AM (wireless mouse and keyboard disconnecting constantly). At least with an M1 MacBook you have a built in mouse and keyboard for emergencies. With the Mac Mini its hopeless. May have to exchange the Mini for a new MacBook.

Need some guidance. Anyone heard anything definitive? Has Apple even figured out what the problem IS yet?

Yes! exact problem I am experiencing, no issues with keyboard but Mouse experiences drops/stuttering, I cannot be 100% certain but I don't recall this issue out the box running BIG SUR 11.0 I believe the issues started since 11.0.1

I am having this same issue and it even happens when everything else that could ever use Bluetooth is off. I have resorted to using a hardwired mouse and keyboard like its 1994 or something. also my mouse and keyboard are within less than 2 feet of the mini and cent get much closer I hope its a software issue and not hardware.

Yes, I am having the same issue.

New M1 Mac Mini (16GB 256GB Big Sur 11.0.1), trying to use Logitech MX Master 3 mouse and keyboard.

Whether I connect via bluetooth or via the Logi Unified Receiver, the mouse pointer stutters. My mouse and keyboard do not disconnect, but the stutter is very annoying and hampers audio/video/photo editing.

Interestingly, if I turn off bluetooth on the Mac completely (going only through the Unified Receiver) then the stuttering *seems* to stop. Although I obviously cannot then use any other bluetooth devices.

Also having issues with audio over HDMI to a screen. Any audio playing through Safari sent over HDMI quickly degrades and then breaks up and then stops. If I change the source to the tiny internal Mac speaker, that is still working. Only way to make audio play again on the HDMI connection is to refresh the browser page and restart the stream. Weird.

Not sure if those two issues are connected in any way.

Installed Big Sur 11.2 Beta 2 last night and Bluetooth feels better (Still testing but hopefully apple has sorted issues, will keep all updated on how things progress today as I have full 8hr day in-front of Mac mini today.)

Alas No, not long after submitting my mouse dropped/reconnected several times.

Up to now, I had only noticed problems with the Magic Mouse 2. However, I can affirm the problems others have had with their bluetooth headsets. Today I have had intermittent dropouts with the original AirPods and low fidelity sound with background white noise. When the AirPods were switched to the iPhone 12 mini using the same song, the song went back to full fidelity and the white noise was absent. When I switched back to the Mac mini, the low fidelity sound with white noise returned.

I restarted the Mini. The AirPods starting playing for about 30 seconds with low fidelity and white noise through just one pod. Then the music dropped out for 2-3 seconds and full fidelity music returned to the AirPods.

I had placed an order for the mini-mac prior to the threads appearing about the Bluetooth/wireless issue. I was deeply disappointed and canceled my order. I need to rely on pretty much all wireless/Bluetooth connections in my home. Couldn't justify purchasing a product that pretty much begs wireless connection, with so many issues. I would like not to believe these issues had to have been known at release. I'm sitting back to see how well Apple responds to this issue before reconsidering my purchase. In the meantime I'm looking at the benefits of a mac mini versus MacBook air with docking station to provide portability but also desk top use connected to a monitor. I hear that OS is finnicky about monitors and pixel density?

Any way - deeply disappointed. Was looking forward to returning to a MAC desktop.

I am in your same identical position but, actually, had not place an order yet. I'm waiting to watch apple respond to these Bluetooth issues. If not, then I will stay with windows 10 and my i7 32GB memory ASUS motherboard. They need to address this.